Is Outreach safe with your data?
Outreach
Outreach Corporation
Weak disclosure · high confidence
Outreach earns a D (40/100) because it leaves much about its data practices unstated.
#154
of 216 apps ranked
40
score · Sales & marketing avg 41
-1
vs category average
Outreach discloses recipient categories, a government-access standard and a named opt-out form for data sales, but it sets no retention period, says nothing about breach notification or whether platform data trains models, and places several of its strongest commitments inside California-only or Europe-only sections.
What Outreach's privacy policy and terms of service say about your data
Sells data with an opt-out form
Outreach states it "sold" identifiers, contact information, network activity and inferences to event sponsors, advertising networks and data analytics providers in the last 12 months, and offers a Do Not Sell/Share request form to opt out.
No retention period
Data is kept "for as long as reasonably necessary" with no number attached, and the policy adds that actual retention periods can vary significantly by data type. No deletion timeline follows account closure.
Training use is addressed only for Google data
The sole statement about model training is scoped to Google Workspace Data under the Google API Limited Use rules. Whether the address books, emails, call recordings and files users upload to the platform train models goes unstated, and no opt-out is named.
Ownership is clear, downstream reuse less so
Users retain full ownership of their data and Outreach claims none. Separately, the terms let Outreach collect, use and analyse customer data in aggregate to improve the service and to publish general statistics.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: a deletion timeline after closure or request
Outreach privacy rating
Details
- Category
- Sales & marketing
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2026-08-21
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other sales & marketing apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.