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Is Apollo.io safe with your data?

C
Apollo.io icon

Apollo.io

ZenProspect, Inc.

60/100

Partial disclosure · high confidence

Apollo.io earns a C (60/100) because it discloses its data practices only in part.

#69

of 116 apps ranked

60

score · Sales & marketing avg 57

+3

vs category average

Grade scaleA · 85–100B · 70–84C · 55–69D · 40–54F · 0–39

Apollo.io discloses strong data-subject rights, named international transfer safeguards, and a clear AI opt-out. Its data-broker contributory database, vague retention with no day count, and silence on output ownership and breach notification keep it at a mid C. Selling and sharing personal data comes with a named opt-out (the California sale or sharing right plus the database removal request), which keeps it a half-credit weakness.

What Apollo.io's privacy policy says about your data

AI training opt-out is named

The policy states Apollo may use Service Information and business contact data as inputs to internally developed models and third-party AI providers, and it grants data subjects the right to object or opt out through the Privacy Center and Remove Center.

Data-broker reuse is broad

Data submitted to Apollo is used to grow, enrich, and verify its Contributory Database, which is made available to all other Apollo customers, and Apollo is registered as a data broker in California and other states.

Transfer safeguards are named

Apollo certifies to the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks and relies on Standard Contractual Clauses with Transfer Impact Assessments for transfers outside the EEA.

Retention and breach notice are weak

Retention is described only as for as long as it is useful in our products, with no day count, and the security section asks users to report breaches without committing the provider to any breach-notification timeframe.

What the policy is silent or vague on

  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs
  • Not stated: data portability
  • Not stated: shorter retention for AI conversation logs

Apollo.io privacy rating

Training-data use1 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingDisclosed
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights4 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatSilent
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsSilent
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessDisclosed
Transparency4 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Sales & marketing
Modalities
text
Processes biometrics
No
Policy last updated
2025-09-16
Region scored
Global / US-default
Assessed
2026-06-20
Read Apollo.io's privacy policy

Other sales & marketing apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Apollo.io safe with your data? Grade C | AI App Trust & Transparency Index