Is Otter.ai safe with your data?

Otter.ai

Otter.ai, Inc.

63/100

Good disclosure · high confidence

Otter.ai earns a B (63/100) because it discloses most of its data practices.

#33

of 211 apps ranked

score · Meeting intelligence avg 61

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Otter.ai discloses training on user inputs with opt-out, granular data rights, conditional retention, transparent sharing with subprocessor lists, and standard security measures, but lacks specificity on synthetic content marking and AI-specific retention periods.

What Otter.ai's privacy policy and terms of service say about your data

Model training with opt-out

Otter.ai trains proprietary AI on de-identified audio and transcriptions unless users opt out through account settings.

Strong data rights

Users can access, correct, delete, port data in machine-readable format, and opt out of 'sales' via footer link.

Subprocessor transparency

Lists cloud providers (AWS SOC 2 Type 2), data labelers, and AI vendors publicly with objection rights.

Vague retention & synthesis marking

Stores data 'as long as necessary' with no AI-specific retention period; no disclosure of synthetic content marking.

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs
Not stated: marking of AI-generated output
Not stated: automated decisions and a human-review path

Otter.ai privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency3 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children1 of 4 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataPartial

Governs biometric data specificallySilent

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsDisclosed

Commits to breach notificationPartial

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Meeting intelligence
Modalities: text, audio
Processes biometrics: No
Policy last updated: 2026-06-16
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other meeting intelligence apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.