Is Forethought safe with your data?

Forethought

Forethought Technologies, Inc.

54/100

Partial disclosure · high confidence

Forethought earns a C (54/100) because it discloses its data practices only in part.

#82

of 211 apps ranked

score · Customer support avg 42

+12

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Forethought's privacy policy discloses consumer rights (access, erasure, portability, rectification, objection) and recipient sharing categories with named safeguards for international transfers, but is silent on input training practices, AI interaction disclosure, and breach notification requirements.

What Forethought's privacy policy and terms of service say about your data

D1 Training silence

Policy completely silent on whether customer inputs train models or any opt-in/out mechanism; three zeros awarded.

Vague retention period

Data is kept 'as long as necessary' without a specific period named

D2 Rights strong

All five consumer rights (access, erasure, portability, correction, object) explicitly named in policy section 11; all five awarded full.

D4 Sharing with safeguards

Recipient categories named (affiliates, vendors, sponsors); international transfers use 'standard contractual clauses approved by European Commission'; DPA referenced but not enumerated.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a deletion timeline after closure or request

Forethought privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency2 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeDisclosed

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Customer support
Modalities: text
Processes biometrics: No
Policy last updated: 2026-05-06
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other customer support apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.