Is Decagon safe with your data?
Decagon
Poor disclosure · grade F is 0–34 · high confidence
Scored 21 ± 5 (range 16–26)
The ±5 is measured, not chosen: re-running the grader on identical policy text landed inside this range for 96% of apps. Read a one-grade gap between two apps as noise. How we grade
Decagon earns an F (21/100) because it discloses little about its data practices.
#211
of 216 apps ranked
21
score · Enterprise copilot avg 53
-32
vs category average
Decagon's privacy policy covers its marketing website and enterprise contacts, leaves data handled for business customers to separate customer agreements, and says nothing about retention periods, training-data use, or breach notification.
What Decagon's privacy policy and terms of service say about your data
Enterprise carve-out
The policy does not apply to information Decagon processes on behalf of its business customers, which is governed instead by its agreements with those customers.
No retention period
The policy names no retention period, no deletion timeline after account closure, and no shorter retention for AI conversation logs.
Advertising sharing
Decagon shares user information with advertising companies to facilitate interest-based advertising, pointing to browser and industry opt-out tools while stating it cannot assure those companies participate in them.
Thin security and rights detail
Security is described only as technical, organizational and physical safeguards, with no named controls, no breach-notification commitment, and no stated access, portability, or correction process.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Decagon privacy rating
Details
- Category
- Enterprise copilot
- Modalities
- text, audio
- Processes biometrics
- Yes
- Policy last updated
- 2025-05-06
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other enterprise copilot apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.