Is Sana safe with your data?

Sana

Sana Labs AB

67/100

Good disclosure · high confidence

Sana earns a B (67/100) because it discloses most of its data practices.

#18

of 211 apps ranked

score · Enterprise copilot avg 49

+18

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Sana explicitly prohibits AI model training on user data and provides comprehensive data rights, retention limits, and security disclosures, but lacks defined mechanisms for some rights exercises and overstates governance of AI interaction disclosure.

What Sana's privacy policy and terms of service say about your data

AI training prohibition

we, or any of our third party service providers, do not use your personal data to train artificial intelligence and/or machine learning models

Retention limit with concrete timeframe

no longer than one year without anonymizing it

Age gate for children's services

free services provided to Civic Tier users above the age of 13 years... subject to our Children's Privacy Policy

No automated decision-making

We do not use processes for automatic decision-making

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs

Sana privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingPartial

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsDisclosed

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency4 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 3 disclosed

Discloses automated decisions and a human-review pathDisclosed

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationPartial

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Enterprise copilot
Modalities: text
Processes biometrics: No
Policy last updated: 2026-04-22
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other enterprise copilot apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.