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B
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Granola

75/100

Good disclosure · high confidence

Grade scaleA · 85–100B · 70–84C · 55–69D · 40–54F · 0–39

Says customer personal data is never used to train its models (only de-identified data is, with an opt-out), grants the full GDPR rights, and keeps meeting recordings at zero retention.

What the policy says

Personal data not used for training

The policy states "We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models" and uses only de-identified data for training, which users can opt out of within their Granola account settings.

Recordings kept at zero retention

Recordings are captured only to produce a transcription: "We do not retain or store such recordings once the transcription is created," so nothing from the capture step is kept.

Full data-subject rights with named channels

Access, rectification, erasure, portability, objection, restriction, and withdrawal of consent are all granted, exercised by emailing privacy@granola.so or through in-app account settings.

Does not sell and names a transfer safeguard

The policy says "we do not currently sell your Personal Data," references a published Subprocessors list, and relies on "standard data protection clauses" for U.S. transfers.

Score by area

Training-data use2 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inDisclosed
Names a way to opt out of or into trainingDisclosed
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights5 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion1 of 4 disclosed
States a retention period for your dataDisclosed
States a deletion timeline after closure or requestDisclosed
Sets a shorter retention for AI conversation logsDisclosed
Commits to collecting only the data it needsDisclosed
Third-party sharing5 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementDisclosed
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessDisclosed
Transparency3 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsDisclosed
Commits to breach notificationSilent
Names a certification or a privacy contactSilent
DisclosedPartialSilentAdverseNot applicable

Details

Category
Enterprise copilot
Modalities
audio, text
Processes biometrics
No
Policy last updated
Not stated
Region scored
Global / US-default
Assessed
2026-06-20
Read Granola's privacy policy

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Granola: grade B | AI App Trust & Transparency Index