Is Copy.ai safe with your data?
Copy.ai
Copy.ai, Inc.
Partial disclosure · medium confidence
Copy.ai earns a C (58/100) because it discloses its data practices only in part.
#77
of 116 apps ranked
58
score · Sales & marketing avg 58
+0
vs category average
Copy.ai discloses strong GDPR and US-state data-subject rights, names EU-US Data Privacy Framework and standard contractual clause transfer safeguards, and states it does not sell personal data or share it for cross-contextual advertising. It stays silent on whether user prompts and uploaded Content train its AI models, and it gives only a vague "as long as necessary" retention period with no day counts or deletion timeline.
What Copy.ai's privacy policy says about your data
Training silent
The purposes section lists developing new products and improving the Services, but the notice never says whether prompts, uploaded files, or Content are used to train AI models. No opt-out is offered.
Strong rights
Section 10 grants access, rectification, deletion, portability, objection, and consent withdrawal for EEA, UK and Swiss residents. Section 11 adds access, correction, deletion, and opt-out rights for US state residents through legal@copy.ai.
Named transfer safeguards
Sections 7 and 8 cite the EU-US Data Privacy Framework, the UK Extension, the Swiss-US DPF, and European Commission standard contractual clauses, with FTC oversight and JAMS as the dispute-resolution provider.
Vague retention and security
Section 13 keeps data for different periods and as long as you use the Services, with no day count or deletion timeline. Section 6 describes safeguards only as industry standard security, with no breach notification commitment.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Copy.ai privacy rating
Details
- Category
- Sales & marketing
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2023-11-27
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other sales & marketing apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.