Is Circleback safe with your data?

Circleback

Circleback Inc.

51/100

Partial disclosure · high confidence

Circleback earns a C (51/100) because it discloses its data practices only in part.

Dealbreaker flag

D4.3: Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data.

#101

of 211 apps ranked

score · Meeting intelligence avg 62

-11

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Circleback discloses strong data-subject rights and a concrete 30-day post-termination deletion timeline, but it is silent on model training, admits some disclosures may constitute a sale without offering any opt-out, and names no security controls or certifications.

What Circleback's privacy policy and terms of service say about your data

Data sale is disclosed with no opt-out

The policy states that "some of these disclosures may constitute a 'sale' of your Personal Data", yet no sale opt-out appears anywhere in the document. It also notes the Services "do not support 'Do Not Track' requests."

No named privacy contact or certification

The only contact offered is support@circleback.ai, a general support inbox used for cancellations, billing notices plus child-data reports alike. No privacy officer is named and no security certification appears in either document.

Deletion, transfers and content licence are solid

Deletion carries a concrete "thirty (30) days" figure, and transfers rest on standard contractual clauses promulgated by the European Commission with a citation link. The User Submissions licence is bounded to "the sole purpose of providing the Service" and is neither perpetual nor sublicensable, unlike the separate Feedback licence.

Security, retention and contact language is boilerplate

Security rests on "appropriate physical, technical, organizational and administrative security measures" with no TLS, AES-256 or RBAC named. Retention is "as long as you have an open account" with no number, and the rights contact is "You can contact us" with no named channel.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Circleback privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsDisclosed

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingPartial

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outAdverse

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallySilent

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Meeting intelligence
Modalities: text, audio
Processes biometrics: Yes
Policy last updated: 2024-07-15
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other meeting intelligence apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.