Is Circleback safe with your data?

Circleback

Circleback Inc.

43/100

Weak disclosure · grade D is 35–47 · high confidence

Scored 43 ± 5 (range 38–48)

The ±5 is measured, not chosen: re-running the grader on identical policy text landed inside this range for 96% of apps. Read a one-grade gap between two apps as noise. How we grade

Circleback earns a D (43/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D4.3: Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data.

#136

of 216 apps ranked

score · Meeting intelligence avg 57

-14

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Circleback publishes a clear deletion route and a named 30-day post-termination deletion window, but it says nothing about whether meeting recordings and transcripts train AI models, names no retention period, and acknowledges that some of its disclosures may count as a sale of personal data.

What Circleback's privacy policy and terms of service say about your data

Training data

The policy and terms never state whether meeting recordings, transcripts, or other user submissions are used to train or improve AI models, and no opt-out mechanism is described anywhere.

Deletion

Users can delete data by logging in or by emailing support with a "Data Deletion Request" subject line, and the terms commit to deleting user information within thirty days of termination or account deletion.

Sale of data

The policy states that depending on applicable state law some of its disclosures may constitute a sale of personal data, and it offers no opt-out; it also says the service does not support Do Not Track signals.

Rights and retention

Access, portability, correction, and objection rights are set out only in the section addressed to EU and UK data subjects, and retention is described as lasting as long as the account is open or as otherwise necessary, with no stated period.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Circleback privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsDisclosed

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 4 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataPartial

Governs biometric data specificallySilent

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Meeting intelligence
Modalities: text, audio
Processes biometrics: Yes
Policy last updated: 2024-07-15
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other meeting intelligence apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.