Is Zapier safe with your data?
Zapier
Zapier, Inc.
Weak disclosure · medium confidence
Zapier earns a D (50/100) because it leaves much about its data practices unstated.
#144
of 177 apps ranked
50
score · Automation avg 70
-20
vs category average
Zapier's privacy statement covers data-subject rights, third-party sharing, and international transfers. It says nothing about AI training use, output ownership, or data retention in the main document, which keeps it in the D band. The statement defers training and retention detail to a Services Supplemental Notice that is not part of the published statement, so those domains score zero on disclosure.
What Zapier's privacy policy says about your data
Full data-subject rights
The statement grants access, correction, deletion, portability, restriction, objection, and non-discrimination. It points users to a self-service feature to exercise these rights and describes an appeal process, so the rights domain scores fully.
Named international transfer safeguards
Transfers rely on named safeguards: Standard Contractual Clauses, European Commission adequacy decisions, and certified participation in the EU-U.S., Swiss-U.S., and UK Data Privacy Frameworks. Unresolved complaints are referred to JAMS.
Silent on retention
The main statement names no retention period, no deletion timeline, and no minimization commitment. It defers retention to a Services Supplemental Notice that is absent from the document, so the entire retention domain scores zero.
Ad sharing with opt-out, training unaddressed
Zapier shares data with named advertising partners including Google, Meta, LinkedIn, Microsoft, and TikTok, and offers NAI, DAA, and cookie-manager opt-outs. The statement never says whether user inputs are used to train AI models.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Zapier privacy rating
Details
- Category
- Automation
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2025-09-05
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other automation apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.