Is Zapier safe with your data?

Zapier

Zapier, Inc.

72/100

Strong disclosure · medium confidence

Zapier earns an A (72/100) because it discloses its data practices clearly.

of 211 apps ranked

score · Automation avg 48

+24

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Zapier discloses model training with opt-out (half), named opt-out mechanism, tier differences, user data ownership, comprehensive rights, vague retention except auto-deletion after 24 months, sharing categories with DPA reference, but lacks specific security controls and breach notification timeline.

What Zapier's privacy policy and terms of service say about your data

Unnamed opt-out mechanism

Opting out of training is done 'by submitting this opt-out form,' but no concrete link or process is given to confirm how

Indefinite default retention

There is no named retention period; data is kept indefinitely and Zapier only 'reserves the right' to delete inactive accounts after 24 months

D5.1 remains half: ADM disclosed but no human review or impact rights

Policy discloses automated decision-making is used, but provides no mechanism for human review, right to object, or explanation of impact. Half-award appropriate for disclosure without safeguards.

What the policy is silent or vague on

Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs
Not stated: whether it sells or shares data for advertising
Not stated: automated decisions and a human-review path

Zapier privacy rating

Training-data use2 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierDisclosed

Lets the user keep ownership of generated outputsDisclosed

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency3 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Automation
Modalities: text
Processes biometrics: No
Policy last updated: 2026-04-09
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other automation apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.