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Is Truveta safe with your data?

C
Truveta icon

Truveta

54/100

Partial disclosure · high confidence

Truveta earns a C (54/100) because it discloses its data practices only in part.

Dealbreaker flag

  • D1.4: I agree irrevocably that Truveta may use, copy and display any such content freely in connection with Truveta's services

#63

of 216 apps ranked

54

score · Healthcare avg 33

+21

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Truveta states plainly that it does not use personal data to train its AI models, enumerates the data categories it collects, and gates the service to users 18 and older, but it names no retention period, no breach-notification commitment, and its community standard takes an irrevocable licence over shared user content.

What Truveta's privacy policy and terms of service say about your data

No model training on user data

The privacy notice says directly that Truveta does not use personal data for the purpose of training its AI models, and it describes the AI research assistant and the prompts, responses, feedback, and study chat history it collects.

Irrevocable licence over shared content

The Truveta Community Standard has users agree irrevocably that Truveta may use, copy, and display any content they share freely in connection with Truveta's services, even though users or their sponsors keep ownership.

Retention and breach handling undefined

Personal information is kept for as long as reasonably necessary with no stated number of days, months, or years, no deletion timeline after account closure, and no breach-notification commitment anywhere in the notice.

Security described only in adjectives

Protection is described as reasonable and appropriate administrative, technical, and physical safeguards, with no named control such as encryption in transit or at rest and no security certification; the only privacy contact is an email alias.

What the policy is silent or vague on

  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs
  • Not stated: a deletion timeline after closure or request

Truveta privacy rating

Training-data use1 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inDisclosed
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights4 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatPartial
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing2 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency2 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactPartial
DisclosedPartialSilentAdverseNot applicable

Details

Category
Healthcare
Modalities
text
Processes biometrics
No
Policy last updated
2026-06-30
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Truveta safe with your data? Grade C | VerifyWise