Is Freed safe with your data?

Freed

Freed Inc.

47/100

Weak disclosure · high confidence

Freed earns a D (47/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.1: we have the right in our sole discretion to use De-identified Data ... We will also link your De-identified Data with your customer ID and use it to customize and train our Platform
D1.4: You hereby grant Freed a non-exclusive, worldwide, fully paid-up, royalty-free right and license, with the right to grant sublicenses, to reproduce, execute, use, store, archive, modify, perform, display and distribute Your Data

#100

of 216 apps ranked

score · Healthcare avg 34

+13

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Freed's policy gives clinicians a HIPAA business associate agreement, a 30-day retention option and a required-human-oversight rule for its clinical assistant, but the same terms take a sublicensable licence over customer data, allow de-identified records to train the platform without a choice, and reserve the right to change the privacy policy without notice.

What Freed's privacy policy and terms of service say about your data

Sublicensable data licence

Customers keep ownership of their data and output, yet grant Freed a worldwide, royalty-free licence with the right to grant sublicenses to reproduce, modify and distribute that data.

De-identified data trains the platform

Model training on identifiable data is gated on consent set in Platform settings, but de-identified records are linked to the customer ID and used to train the platform with no choice offered, and aggregate data may be sold or transferred.

Retention is a setting, not a promise

Thirty-day deletion is one of two options the customer selects; the alternative keeps data for the whole term of the agreement, and backups persist seven extra days.

HIPAA scaffolding, thin security detail

A business associate agreement sets a ten-day breach notice and a minimum-necessary limit, while the security section names only commercially reasonable measures and cites a HIPAA audit and SOC1 policy rather than a SOC 2 or ISO certificate.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: shorter retention for AI conversation logs

Freed privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsDisclosed

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeSilent

Sensitive data and children3 of 4 disclosed

Discloses automated decisions and a human-review pathDisclosed

Limits the use of special-category dataPartial

Governs biometric data specificallyDisclosed

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationDisclosed

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, audio
Processes biometrics: Yes
Policy last updated: 2026-08-11
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.