Is Freed safe with your data?

Freed

Freed Inc.

49/100

Partial disclosure · high confidence

Freed earns a C (49/100) because it discloses its data practices only in part.

Dealbreaker flag

D1.4: You hereby grant Freed a non-exclusive, worldwide, fully paid-up, royalty-free right and license, with the right to grant sublicenses, to reproduce, execute, use, store, archive, modify, perform, display and distribute Your Data

#114

of 211 apps ranked

score · Healthcare avg 39

+10

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Freed discloses HIPAA-grade BAA controls, a genuine zero-retention option for patient recordings and opt-in AI training, but it also takes a sublicensable worldwide licence over user data and shares with ad-optimization third parties.

What Freed's privacy policy and terms of service say about your data

Sublicensable data licence

Freed takes a non-exclusive, worldwide, sublicensable licence to reproduce, modify, distribute and archive Your Data, which is an explicit reserved harm despite the user retaining nominal ownership.

Real zero-retention option

Users can set the Platform to delete Patient Recordings immediately after processing, and can cap the rest of Your Data at a named thirty-day window, which is the strongest retention disclosure in the file.

Ad sharing with browser-only opt-out

Section 2.8 shares information with ad distribution and ad optimization third parties, and the only stated remedy is AdChoices or browser Do Not Track, which Freed says it does not honor.

HIPAA scaffolding carries the compliance weight

The BAA supplies the access, minimum-necessary, subcontractor and ten-day breach-notice commitments, but those flow to the Covered Entity rather than to the individual patient or end user.

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: shorter retention for AI conversation logs
Not stated: a safeguard for international data transfers

Freed privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsAdverse

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion3 of 4 disclosed

States a retention period for your dataDisclosed

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsDisclosed

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticeSilent

Sensitive data and children2 of 4 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataDisclosed

Governs biometric data specificallyPartial

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationDisclosed

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, audio
Processes biometrics: Yes
Policy last updated: 2026-08-13
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.