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Is Heidi Health safe with your data?

D
Heidi Health icon

Heidi Health

Heidi Health Pty

49/100

Weak disclosure · high confidence

Heidi Health earns a D (49/100) because it leaves much about its data practices unstated.

#102

of 205 apps ranked

49

score · Healthcare avg 38

+11

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Heidi Health discloses opt-out data training only for de-identified queries, grants core user rights with 30-day response promise, but lacks named retention periods and automated decision-making governance.

What Heidi Health's privacy policy says about your data

Training-data governance

PHI will not be used for model training; queries may be reviewed in de-identified form only

User rights enforcement

Access, deletion, correction, data portability, and object-to-processing requests answered within 30 days

Health data protection

Unless permitted or required by law, health information not used without explicit consent; no marketing without consent

Security implementation

Robust encryption, multi-layered encryption, stringent access controls, continuous threat monitoring named

The area-by-area breakdown for Heidi Health is being prepared and will appear after its next scoring pass on the current rubric. The summary and highlights above reflect the latest assessment.

Details

Category
Healthcare
Modalities
text, audio
Processes biometrics
Yes
Policy last updated
2024-10-01
Region scored
Global / US-default
Last assessed
2026-06-21

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Heidi Health safe with your data? Grade D | AI App Trust & Transparency Index