Is Augmedix safe with your data?

Augmedix

41/100

Weak disclosure · high confidence

Augmedix earns a D (41/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.4: You grant to Augmedix a perpetual, non-exclusive, fully paid and royalty-free, transferable, sublicensable, worldwide license to use Your Content

#142

of 216 apps ranked

score · Healthcare avg 34

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Augmedix publishes a HIPAA-oriented health privacy policy with a six-year retention figure, a named privacy officer and a clear account-deletion route, while its terms take a perpetual, sublicensable licence over user content and the documents say nothing about model training, international transfer safeguards, or whether data is shared for advertising.

What Augmedix's privacy policy and terms of service say about your data

Content licence

The terms of use take a perpetual, transferable, sublicensable, worldwide licence over content users submit, and separately allow de-identified versions of that content to be used or disclosed for any legal purpose.

Retention

Personal data is kept for as long as the account exists and up to six years after it closes, and anonymised data is kept indefinitely.

Training and AI logs

Neither the privacy policy nor the terms say whether user inputs are used to train or improve models, and no separate retention period is set for AI or ambient-documentation logs.

Accountability

A named privacy officer is listed with a direct contact address, and account deletion has a specific email request route, but no security certification such as SOC 2 or ISO 27001 is claimed.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Augmedix privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency2 of 5 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationPartial

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, audio
Processes biometrics: No
Policy last updated: 2025-11-11
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.