Is ThoughtSpot safe with your data?

ThoughtSpot

ThoughtSpot, Inc.

48/100

Partial disclosure · high confidence

ThoughtSpot earns a C (48/100) because it discloses its data practices only in part.

Dealbreaker flag

D1.4: you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose

#119

of 211 apps ranked

score · BI & analytics avg 52

-4

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

ThoughtSpot's privacy statement gives an explicit no-train commitment for its website AI tools and names Standard Contractual Clauses for transfers, but its data-subject rights are conditioned on local law and its Terms of Use grant a broad sublicensable licence over user contributions.

What ThoughtSpot's privacy policy and terms of service say about your data

Explicit no-train for AI tools

The policy states it does not use interactions with website AI-powered tools to train general-purpose AI models, and that third-party AI providers do not train on inputs either.

Broad content licence in Terms of Use

User Contributions are granted to ThoughtSpot, its affiliates, service providers, licensees, successors and assigns to use, reproduce, modify and disclose to third parties for any purpose, with no stated limit or expiry.

Rights are jurisdiction-gated

Access, deletion, portability and correction are all framed as "Subject to local law, you may have the right" and tied to the EEA, UK and California, so the global default user is not clearly granted them.

No retention period or breach notice

Retention is only "as needed to fulfill the purposes for which it was collected" with no number, and there is no breach notification commitment anywhere in the text.

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: a retention period for your data

ThoughtSpot privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsAdverse

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataSilent

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency3 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeDisclosed

Sensitive data and children0 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: BI & analytics
Modalities: text
Processes biometrics: No
Policy last updated: 2026-07-16
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.