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Is ThoughtSpot safe with your data?

C
ThoughtSpot icon

ThoughtSpot

ThoughtSpot, Inc.

59/100

Partial disclosure · high confidence

ThoughtSpot earns a C (59/100) because it discloses its data practices only in part.

#73

of 116 apps ranked

59

score · BI & analytics avg —

—

vs category average

Grade scaleA · 85–100B · 70–84C · 55–69D · 40–54F · 0–39

ThoughtSpot's privacy statement is strong on data-subject rights, names international transfer safeguards, and makes a clear no-sale commitment. It stays silent on whether user inputs and search-query data feed AI model training, gives only vague retention language with no deletion timeline, and includes no breach-notification clause. That combination lands it in the middle of the C band.

What ThoughtSpot's privacy policy says about your data

Does not sell data

The statement says plainly that ThoughtSpot does not sell, rent, or trade personal data, and the California section repeats that it does not sell the personal data of California consumers. The selling indicator is full with no dealbreaker.

Strong international transfer safeguards

Transfers out of the EEA, UK, and Switzerland rely on named mechanisms. These are the EU-U.S. Data Privacy Framework self-certification with the UK Extension and the Swiss-U.S. framework, the European Commission adequacy decision, and Standard Contractual Clauses.

Full set of data-subject rights

Residents are told they may have the right to access, delete, receive a copy of, object to or restrict, port, and correct their personal data, with a contact channel at privacy@thoughtspot.com. This covers every D2 right.

Vague retention and silent on AI training

Retention is described only as needed to fulfill the purposes, with no day-count and no deletion timeline. The statement never says whether collected search-query or NLP input data feeds model training, so those indicators score half or zero.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

ThoughtSpot privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights5 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing4 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessDisclosed
Transparency2 of 4 disclosed
Discloses that you are interacting with AIPartial
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataDisclosed
Governs biometric data specificallyNot applicable
States protections for children's dataPartial
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactPartial
DisclosedPartialSilentAdverseNot applicable

Details

Category
BI & analytics
Modalities
text
Processes biometrics
No
Policy last updated
2025-12-15
Region scored
Global / US-default
Assessed
2026-06-20
Read ThoughtSpot's privacy policy

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is ThoughtSpot safe with your data? Grade C | AI App Trust & Transparency Index