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Is ThoughtSpot safe with your data?

D
ThoughtSpot icon

ThoughtSpot

ThoughtSpot, Inc.

40/100

Weak disclosure · high confidence

ThoughtSpot earns a D (40/100) because it leaves much about its data practices unstated.

#151

of 211 apps ranked

40

score · BI & analytics avg 49

-9

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

ThoughtSpot discloses enumerated data categories, conditional privacy rights (access, deletion, portability, correction), a no-sell pledge for personal data, recipient categories (subsidiaries and vendors), Standard Contractual Clauses for EEA transfers, basic security safeguards (categories unnamed), and parental consent for children's data, but omits training-data transparency, retention periods with numbers, breach notification timelines, and named security certifications.

What ThoughtSpot's privacy policy and terms of service say about your data

Data Categories

Enumerated: Contact, Payment, Demographic, Event, Online Identifiers, Device, Search Query, Diagnostic

No-Sell Pledge

We do not sell Personal Data nor do we rent or trade Personal Data collected through the Website with third-parties for their promotional purposes

International Transfers

When we disclose Personal Data of customers in the EEA, the UK, or Switzerland, we make use of the Standard Contractual Clauses or will implement other appropriate legal mechanisms

Silence on Training & Retention

No disclosure of whether inputs train models; no numeric retention period; no breach notification timeline; no named security certifications

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

ThoughtSpot privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights1 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatPartial
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataSilent
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency2 of 4 disclosed
Discloses that you are interacting with AISilent
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactSilent
DisclosedPartialSilentAdverseNot applicable

Details

Category
BI & analytics
Modalities
text
Processes biometrics
No
Policy last updated
2025-12-15
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is ThoughtSpot safe with your data? Grade D | AI App Trust & Transparency Index