Is ThoughtSpot safe with your data?

ThoughtSpot

ThoughtSpot, Inc.

39/100

Weak disclosure · high confidence

ThoughtSpot earns a D (39/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.4: you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose

#156

of 216 apps ranked

score · BI & analytics avg 48

-9

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

ThoughtSpot's privacy statement enumerates the data it collects in detail and says it does not sell personal data, but it says nothing about whether product search text trains its own models and gives no retention period.

What ThoughtSpot's privacy policy and terms of service say about your data

No sale of personal data

The policy states plainly that ThoughtSpot does not sell personal data, nor rent or trade it with third parties for their promotional purposes.

Community contributions carry a sweeping licence

Anything posted to the Community Services grants ThoughtSpot, its affiliates, service providers, licensees, successors and assigns the right to use, reproduce, modify, distribute and disclose that material to third parties for any purpose.

Product inputs and model training go unaddressed

The statement confirms search text from natural language queries is collected, and the only no-training promise covers data received from Google Workspace APIs rather than customer inputs to the products.

Retention is open-ended

Data is kept "as needed to fulfill the purposes for which it was collected" with no number of days, months or years anywhere in the statement.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

ThoughtSpot privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency1 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: BI & analytics
Modalities: text
Processes biometrics: No
Policy last updated: 2025-12-15
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.