Is Hex safe with your data?

Hex

66/100

Good disclosure · medium confidence

Hex earns a B (66/100) because it discloses most of its data practices.

Dealbreaker flag

D1.4: Customer retains all rights...in and to the Customer Data...Hex...a nonexclusive, worldwide, transferable, sublicensable, irrevocable, royalty-free, fully paid-up license

#25

of 211 apps ranked

score · BI & analytics avg 45

+21

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Hex discloses explicit no-train commitments for personal data, with opt-out rights for AI training, but retention language is vague and some sharing mechanisms lack named safeguards.

What Hex's privacy policy and terms of service say about your data

D1.1 (Training ban)

Hex does not collect, use, or sell personal information gathered through this Site for the purpose of training large language models or other artificial intelligence models.

D1.4 (Output ownership)

Customer retains all rights...in and to the Customer Data...Hex...a nonexclusive, worldwide, transferable, sublicensable, irrevocable, royalty-free, fully paid-up license

D3.1 (Retention period)

Company will retain personal data we collect from you for so long as we have an ongoing legitimate business need to do so

D5.1 (AI disclosure)

Hex does not collect, use, or sell personal information gathered through this Site for the purpose of training large language models or other artificial intelligence models

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a retention period for your data
Not stated: shorter retention for AI conversation logs

Hex privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatPartial

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataSilent

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency3 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: BI & analytics
Modalities: text
Processes biometrics: No
Policy last updated: 2026-05-14
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.