Is Gusto safe with your data?

Gusto

Gusto, Inc.

45/100

Weak disclosure · high confidence

Gusto earns a D (45/100) because it leaves much about its data practices unstated.

#116

of 216 apps ranked

score · HR & recruiting avg 49

-4

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Gusto bars its third-party AI and large language model providers from training on customer personal information and keeps its data licence limited in term and purpose, but it names no retention period, offers its privacy rights only to residents of qualifying jurisdictions, and shares several data categories with advertising partners.

What Gusto's privacy policy and terms of service say about your data

No third-party AI training

Gusto states it does not permit its third-party artificial intelligence and large language model service providers to use personal information to train, fine-tune, or improve their AI models, and AI-powered integrations can be disconnected from account settings.

Retention has no stated period

Personal information is kept "as long as necessary" against a list of business criteria, with no number of days, months, or years anywhere in the notice, and no separate shorter window for AI logs.

Rights depend on where you live

Access, deletion, and correction are offered only "depending on where you reside" and subject to applicable law, and Gusto reserves the right to retain some or all data after a deletion request for legal purposes.

Advertising sharing with an opt-out

The California disclosure chart marks contact information, commercial information, usage data, inferences, and cookie identifiers as sold or shared with advertising partners, with opt-out through the "Your Privacy Choices" link and honoured Global Privacy Control signals.

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: data portability
Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs

Gusto privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsDisclosed

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing1 of 4 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersNot applicable

States a standard for government and law-enforcement accessPartial

Transparency2 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: HR & recruiting
Modalities: text
Processes biometrics: No
Policy last updated: 2026-06-01
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other hr & recruiting apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.