Is Gusto safe with your data?

Gusto

Gusto, Inc.

60/100

Good disclosure · high confidence

Gusto earns a B (60/100) because it discloses most of its data practices.

#52

of 211 apps ranked

score · HR & recruiting avg 54

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Gusto prohibits third-party AI training on user data and provides opt-out for AI integrations, with clear user data rights and basic security disclosure, though AI output ownership and deletion timelines lack specificity.

What Gusto's privacy policy and terms of service say about your data

AI Training Prohibition

Gusto does not permit its third-party artificial intelligence and large language model service providers to use your personal information to train, fine-tune, or improve their AI models

AI Integration Opt-Out

AI-powered integrations are optional and are not required to use Gusto's Platform or Services. If you have previously enabled an AI-powered integration, you may disconnect it at any time through your account settings

Data Rights

request access to a copy of the personal information we hold about you; request the deletion of your personal information; request the correction of inaccurate, incomplete, or outdated personal information

Vague Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in the How We Use Personal Information section above, unless otherwise required by applicable laws

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: data portability
Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs

Gusto privacy rating

Training-data use2 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingDisclosed

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatSilent

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing2 of 4 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersNot applicable

States a standard for government and law-enforcement accessPartial

Transparency3 of 5 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputPartial

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: HR & recruiting
Modalities: text
Processes biometrics: No
Policy last updated: 2026-06-01
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other hr & recruiting apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.