Is Betterworks safe with your data?
Betterworks
Betterworks Systems, Inc.
Strong disclosure · high confidence
Betterworks earns an A (89/100) because it discloses its data practices clearly.
#3
of 177 apps ranked
89
score · HR & recruiting avg 63
+26
vs category average
Betterworks discloses a B2B data-governance posture. The privacy notice states that the third-party LLM provider, OpenAI, will not use business data to train its models under the governing business terms, which is the strongest training disclosure available. The notice also lists a full set of data-subject rights, names international transfer safeguards (Data Privacy Framework, Standard Contractual Clauses, and adequacy decisions), confirms that Betterworks does not sell personal data, and describes specific security controls. The main weaknesses are vague retention language ("as long as needed"), no specific deletion timeline, and silence on training-tier differences and output ownership.
What Betterworks's privacy policy says about your data
No model training on customer data
The notice states that the third-party LLM provider OpenAI governs AI features and that under those business terms OpenAI will not use business data to train its models. This is the strongest training disclosure available.
Full rights suite with a deadline
Section 7 lists access, rectification, deletion, portability, object and opt-out, restriction, and withdrawal of consent. Section 8 commits to responding to requests within forty-five days.
Named transfer safeguards and no sale
The policy says Betterworks does not sell personal data and relies on the Data Privacy Framework, Standard Contractual Clauses, and adequacy decisions for international transfers.
Concrete security and breach disclosure
Section 9 names TLS in transit, encryption at rest, and role-based access controls, and commits to notifying the supervisory authority within 72 hours of a qualifying breach under GDPR.
What the policy is silent or vague on
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
- Not stated: shorter retention for AI conversation logs
- Only partial: a retention period for your data
Betterworks privacy rating
Details
- Category
- HR & recruiting
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2026-05-01
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
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Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.