Is Eightfold AI safe with your data?

Eightfold AI

Eightfold AI Inc.

58/100

Partial disclosure · high confidence

Eightfold AI earns a C (58/100) because it discloses its data practices only in part.

#36

of 216 apps ranked

score · HR & recruiting avg 48

+10

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Eightfold AI publishes a detailed privacy notice with enumerated data categories, a named subprocessor notice and SOC 2 audits, but it commits to no retention period, reserves the use of anonymized customer data to train machine learning algorithms, and routes several of its strongest individual rights through the EU and UK sections rather than the default global notice.

What Eightfold AI's privacy policy and terms of service say about your data

Trains on anonymized customer data

The terms let Eightfold create "Anonymized Learnings" from Customer Data and use them for "product improvement (in particular, training and developing machine learning algorithms), industry benchmarking, and analytics," and no opt-out is offered for this use.

No retention period named

The policy keeps personal data "for as long as reasonably necessary," with a legitimate-business-need and legal-requirement test and no number anywhere in the retention section.

Strongest rights sit in the EU sections

Portability and the right against solely automated decisions appear in the rights section flagged for EU, UK and Swiss residents, while the California list offers copies of specific pieces of information instead.

Named security and audit anchors

The security program is subject to periodic SOC 2 audits, a subprocessor notice and DPA are referenced by name, and transfers rely on the certified EU-U.S. Data Privacy Framework.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Eightfold AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatPartial

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency2 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationPartial

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: HR & recruiting
Modalities: text
Processes biometrics: No
Policy last updated: 2026-05
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other hr & recruiting apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.