Is Greenhouse safe with your data?

Greenhouse

Greenhouse Software, Inc.

42/100

Weak disclosure · high confidence

Greenhouse earns a D (42/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.1: we may use your Personal Information to improve, develop, and provide products and services, develop and train artificial intelligence (AI) models

#138

of 216 apps ranked

score · HR & recruiting avg 49

-7

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Greenhouse says it trains AI models on MyGreenhouse personal information without offering a way to decline, and most of its stated data rights are written to apply only to users in Europe, Switzerland and the UK.

What Greenhouse's privacy policy and terms of service say about your data

Trains on your data, no opt-out

The policy states Greenhouse may use MyGreenhouse personal information to "develop and train artificial intelligence (AI) models" and offers no mechanism to decline.

Rights are region-gated

Access, correction, portability, restriction and the sensitive-data limit appear only in a section that "applies only to individuals in the European Economic Area, Switzerland, or the UK." Users elsewhere get a general request portal and MyGreenhouse account settings.

No retention period

Data is kept where there is an "ongoing legitimate business need" with no number attached, and the policy names no deletion timeline after an account closes.

Named transfer safeguard and a bias audit

Greenhouse certifies under the EU-U.S., UK and Swiss-U.S. Data Privacy Frameworks, publishes a subprocessor list backed by Data Processing Agreements, and says Talent Matching gets continuous third-party bias audits from Warden AI.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Greenhouse privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights2 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency1 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: HR & recruiting
Modalities: text
Processes biometrics: No
Policy last updated: 2026-10-01
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other hr & recruiting apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.