Is Greenhouse safe with your data?

Greenhouse

Greenhouse Software, Inc.

45/100

Weak disclosure · high confidence

Greenhouse earns a D (45/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.1: we may use your Personal Information to improve, develop, and provide products and services, develop and train artificial intelligence (AI) models

#131

of 211 apps ranked

score · HR & recruiting avg 55

-10

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Greenhouse discloses AI model training on MyGreenhouse personal information with no training opt-out, gates most of its enumerated data subject rights behind an EEA, Swiss and UK only section, and is silent on retention periods, deletion timelines and breach notification.

What Greenhouse's privacy policy and terms of service say about your data

Trains with no opt-out

The MyGreenhouse section states Greenhouse may use personal information to "develop and train artificial intelligence (AI) models", and the only choice offered is closing the account or opting out of disclosure to employers, not out of training.

Rights are EEA-gated

Access, correction, portability and restriction are enumerated only under "Notice to European, Swiss and UK users" and prefaced "As an EEA, Swiss, or UK data subject", so the global default gets only a generic Data Subject Request Portal pointer.

Retention and security stay vague

Retention is "an ongoing legitimate business need" with no number, security is "appropriate technical and organizational measures" with no named control, and there is no breach notification commitment anywhere in the text.

Strong sensitive-data and sharing disclosure

The policy names an explicit opt-in gate on sensitive categories, enumerates five recipient categories, and points to a published subprocessor list backed by executed DPAs.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Greenhouse privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inAdverse

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessPartial

Transparency2 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: HR & recruiting
Modalities: text
Processes biometrics: No
Policy last updated: 2026-05-28
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other hr & recruiting apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.