Is Gong safe with your data?
Gong
Gong.io Inc.
Weak disclosure · high confidence
Gong earns a D (43/100) because it leaves much about its data practices unstated.
#127
of 216 apps ranked
43
score · Meeting intelligence avg 54
-11
vs category average
Gong's policy is detailed about who receives data and names a Data Protection Officer, but it gives no retention period, no model-training position, and leaves most individual rights conditional on whichever law applies to the reader.
What Gong's privacy policy and terms of service say about your data
No retention period
Data is kept for "as long as we deem it as reasonably necessary" with no number of days, months or years anywhere in the policy.
Rights are law-contingent
Access, deletion, portability and correction are offered only "to the extent available to you under the laws which apply to you", so the baseline entitlement is never stated outright.
Sells and shares for advertising
The policy admits it may have "sold" or "shared" network activity, geolocation, commercial information and inferences with analytics and advertising providers, with a cookie opt-out written for California visitors.
Security described only in generalities
Gong says it implements "systems, applications and procedures designed to secure your personal data" without naming encryption, access control or any specific measure, and gives no breach notification commitment.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: shorter retention for AI conversation logs
Gong privacy rating
Details
- Category
- Meeting intelligence
- Modalities
- text, audio
- Processes biometrics
- No
- Policy last updated
- 2026-09-29
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other meeting intelligence apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.