Is Gong safe with your data?
Gong
Gong.io Inc.
Partial disclosure · high confidence
Gong earns a C (63/100) because it discloses its data practices only in part.
#52
of 102 apps ranked
63
score · Meeting intelligence avg 70
-7
vs category average
Gong's privacy policy is strong on data-subject rights, international transfer safeguards, and accountability. It gives no retention periods, names no training opt-out, and makes no breach notification commitment, so the overall grade is a C.
What Gong's privacy policy says about your data
Full data-subject rights
Section 9 grants access, rectification, erasure, restriction, objection, and portability across GDPR, UK GDPR, LGPD, CCPA and FADP, and names Prighter as the privacy representative for EU and UK requests.
Named transfer safeguards
Section 3 names EU-U.S. and Swiss-U.S. Data Privacy Framework certification, an Israel adequacy basis, and Standard Contractual Clauses for transfers to countries without an adequacy decision.
Retention left vague
Section 4 keeps personal data for as long as Gong deems reasonably necessary under its data retention policy. It gives no day count and no deletion timeline.
No training opt-out and no breach clause
Section 2 uses data to optimize AI and machine learning capabilities under legitimate interests with no opt-out named, and Section 8 describes security in general terms with no breach notification commitment.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Gong privacy rating
Details
- Category
- Meeting intelligence
- Modalities
- text, audio
- Processes biometrics
- No
- Policy last updated
- 2026-04-01
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other meeting intelligence apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.