Is Gong safe with your data?

Gong

Gong.io Inc.

60/100

Good disclosure · high confidence

Gong earns a B (60/100) because it discloses most of its data practices.

#48

of 211 apps ranked

score · Meeting intelligence avg 61

-1

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Gong's privacy policy discloses foundational data subject rights (access, deletion, portability, correction, opt-out) with named mechanisms, limited training transparency, moderately clear retention (vague language without concrete periods except post-closure), enumerated data sharing categories including DPA incorporation, and named safeguards for international transfers, but lacks specificity on AI/ML disclosure, synthetic-output marking, and breach notice timelines.

What Gong's privacy policy and terms of service say about your data

Data subject rights fully disclosed

Explicit right to know/request access, rectification, erasure, portability, and restrict/object processing; right to direct against sale/sharing to third parties

Deletion timeline after closure named

After 30-day period following termination, Gong will have no obligation to maintain Customer Data and will thereafter delete or destroy all copies

International transfer safeguards named

EU-U.S. Data Privacy Framework (DPF) and Standard Contractual Clauses as approved by European Commission

Retention language vague, no concrete numbers

Retention is 'as long as we deem it as reasonably necessary in order to maintain and expand our relationship' with no defined period

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Gong privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessDisclosed

Transparency3 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children2 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Meeting intelligence
Modalities: text, audio
Processes biometrics: No
Policy last updated: 2026-04-01
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other meeting intelligence apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.