Is Domo safe with your data?
Domo
Domo, Inc.
Weak disclosure · high confidence
Domo earns a D (43/100) because it leaves much about its data practices unstated.
#134
of 216 apps ranked
43
score · BI & analytics avg 48
-5
vs category average
Domo publishes a dated privacy notice and a software agreement that confirm customer ownership of uploaded data, incorporate named data processing addenda, and give a 30-day export window after termination, but it names no retention period, no age gate, and no commitment against selling or sharing data for advertising.
What Domo's privacy policy and terms of service say about your data
Customer data ownership
Subscriber Data stays the customer's property, though Domo takes a worldwide, sublicensable licence to use, publish and distribute it for the Services and for other purposes it deems compatible with providing them.
No retention period
The notice keeps Personal Information for "as long as we have an ongoing legitimate need" and attaches no number, while the agreement promises only 30 days of export access after termination before Domo may delete everything.
Advertising and ad networks
Domo discloses sharing with third party social media networks, advertising networks and websites so it can market on their platforms, and the only control offered is a website cookie opt-out rather than a do-not-sell or do-not-share commitment.
Narrow AI training carve-out
The only training commitment is that Domo does not use Google Workspace APIs to develop, improve or train generalized AI or ML models, with nothing said about other uploaded data.
What the policy is silent or vague on
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: shorter retention for AI conversation logs
- Not stated: a data-minimisation commitment
Domo privacy rating
Details
- Category
- BI & analytics
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2026-03-01
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other bi & analytics apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.