Is Domo safe with your data?

Domo

Domo, Inc.

58/100

Partial disclosure · high confidence

Domo earns a C (58/100) because it discloses its data practices only in part.

#62

of 211 apps ranked

score · BI & analytics avg 47

+11

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Domo's controller Privacy Notice and SaaS Agreement grant strong access and rights disclosures with named DPAs and a 30-day export window, but stay silent on AI training of inputs and offer only vague retention and boilerplate security language.

What Domo's privacy policy and terms of service say about your data

AI training silence

The default Privacy Notice never says user inputs are excluded from model training; it only carves out Google Workspace API data, so D1.1/D1.2/D1.3 are silent (zero).

Fabricated quote removed

D1.4's original quote spliced in Anthropic's 'we assign to you all Outputs' language absent from Domo; the real Domo clause grants a broad sublicense/publish license scoped to providing the Services, supporting half.

Concrete export timeline

Section 6.3 gives a named 30-day post-termination window to export Subscriber Data, supporting a full award on D3.2 while D3.1 retention stays vague at 0.2.

Vague security and breach language

Encryption is only 'available' and 'industry standard' with 'prompt' breach notice and no timeframe, holding D7.1 and D7.2 at half.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Domo privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing4 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessDisclosed

Transparency1 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataSilent

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationPartial

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: BI & analytics
Modalities: text
Processes biometrics: No
Policy last updated: 2026-03-01
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.