Is Domo safe with your data?

Domo

Domo, Inc.

58/100

Partial disclosure · high confidence

Domo earns a C (58/100) because it discloses its data practices only in part.

#66

of 211 apps ranked

score · BI & analytics avg 50

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Domo's controller Privacy Notice and SaaS Agreement grant strong access and rights disclosures with named DPAs and a 30-day export window, but stay silent on AI training of inputs and offer only vague retention and boilerplate security language.

What Domo's privacy policy and terms of service say about your data

Training exclusion covers only Workspace data

The default Privacy Notice never says user inputs are excluded from model training. Its only carve-out is for Google Workspace API data.

Content licence is broad but scoped to the service

The terms grant Domo a broad sublicense and publish licence over submitted content, limited to providing the Services. Nothing assigns output ownership back to the user.

30-day export window after termination

Section 6.3 gives a named 30-day post-termination window to export Subscriber Data. General retention stays vague by contrast, with no fixed period.

Security and breach terms carry no specifics

Encryption is described only as "available" and "industry standard", with no named algorithm or certification. Breach notice is "prompt" with no stated timeframe.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: shorter retention for AI conversation logs

Domo privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestDisclosed

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing4 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessDisclosed

Transparency1 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataSilent

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationPartial

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: BI & analytics
Modalities: text
Processes biometrics: No
Policy last updated: 2026-03-01
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other bi & analytics apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.