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Is Culture Amp safe with your data?

C
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Culture Amp

Culture Amp Pty Ltd

50/100

Partial disclosure · high confidence

Culture Amp earns a C (50/100) because it discloses its data practices only in part.

#82

of 216 apps ranked

50

score · HR & recruiting avg 48

+2

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Culture Amp publishes a detailed privacy policy with an AI section, enumerated data categories and an ISO27001 claim, but it says nothing about whether customer inputs train models, names no retention period, and leaves several commitments conditional on contacting a person or on living in the EU.

What Culture Amp's privacy policy and terms of service say about your data

Training data

The policy describes integrating Anthropic and Google models through AWS and GCP, but never states whether customer inputs or survey responses are used to train or improve those models, and offers no opt-out.

Retention

Personal information is kept "for as long as we provide our Services" with no named period; the only concrete number is a 90-day limit on encrypted archived backups.

Rights routing

Employees and survey respondents are told they must contact their employer for access, correction, transfer or deletion, because the employer is the controller and Culture Amp only forwards the request.

Safeguards gated by region

The named transfer safeguard, the EU Standard Contractual Clauses, and the mapping of purposes to legal bases both appear only in sections addressed to European Union users, and the data processing addendum is available on request rather than published.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: shorter retention for AI conversation logs

Culture Amp privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights3 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataPartial
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outSilent
Names a safeguard for international data transfersPartial
States a standard for government and law-enforcement accessPartial
Transparency3 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
HR & recruiting
Modalities
text
Processes biometrics
No
Policy last updated
2025-07-02
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Culture Amp safe with your data? Grade C | VerifyWise