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Is crewAI safe with your data?

F
crewAI icon

crewAI

crewAI Inc.

28/100

Poor disclosure · high confidence

crewAI earns an F (28/100) because it discloses little about its data practices.

Dealbreaker flag

  • D1.1: improve and develop products and services, including by training and developing models and/or algorithms

#191

of 211 apps ranked

28

score · Automation avg 52

-24

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

CrewAI's terms grant a broad licence to use customer data and outputs for training models with no opt-out, and the privacy policy's concrete retention, deletion and minimization commitments cover only Google-derived data rather than the platform as a whole.

What crewAI's privacy policy and terms of service say about your data

Trains on customer data with no opt-out

Terms of Use section 1.5 licenses CrewAI to use uploaded Customer Data and Outputs to "improve and develop products and services, including by training and developing models and/or algorithms" with no opt-out anywhere in the text. The only no-training promise covers Google user data alone.

Concrete commitments are Google-scoped

The 30-day post-unlinking deletion, the 5-business-day deletion confirmation and the minimum-scopes pledge all sit inside the Google Account section, so platform-wide retention, access, portability and correction rights remain unstated.

Rights framework largely silent

No access, portability or correction right appears in the global policy, there is no sub-processor list or DPA reference, no named international transfer safeguard, no legal-bases mapping and no breach-notification commitment.

Security named but unquantified

Encryption in transit and at rest plus role-based access controls are named under an "industry-standard" framing, with no cipher, protocol, certification or audit named anywhere in either document.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: a right to access your data

crewAI privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inAdverse
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights0 of 5 disclosed
Grants a right to access your dataSilent
Grants a right to delete your dataPartial
Offers data portability in a usable formatSilent
Grants a right to correct your dataSilent
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing0 of 5 disclosed
Lists the categories of third parties it shares withPartial
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessPartial
Transparency1 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsPartial
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticePartial
Sensitive data and children0 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataPartial
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactPartial
DisclosedPartialSilentAdverseNot applicable

Details

Category
Automation
Modalities
text
Processes biometrics
No
Policy last updated
2025-09-24
Region scored
Global / US-default
Last assessed
2026-08-13

Documents examined

Other automation apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is crewAI safe with your data? Grade F | AI App Trust & Transparency Index