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Is crewAI safe with your data?

F
crewAI icon

crewAI

crewAI Inc.

29/100

Poor disclosure · high confidence

crewAI earns an F (29/100) because it discloses little about its data practices.

Dealbreaker flag

  • D1.1: improve and develop products and services, including by training and developing models and/or algorithms
  • D1.4: irrevocable, perpetual license to (a) copy, distribute, transmit, display, perform, and create derivative works of the Feedback

#198

of 216 apps ranked

29

score · Automation avg 46

-17

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

CrewAI's terms grant the company a licence to use customer data and outputs to train and develop models, with no opt-out offered, and the only concrete retention and deletion commitments in the policy cover Google account data rather than platform data generally.

What crewAI's privacy policy and terms of service say about your data

Training on customer data

The terms license customer data, including the outputs generated on the platform, for improving and developing products and services by training and developing models and algorithms. No opt-out or opt-in control is described anywhere in the policy.

Retention promises are scoped to Google data

Named retention figures appear only in the Google account section: 30 days to remove or anonymize data after deactivation or unlinking, and up to 180 days for copies in encrypted backups and system logs. The policy sets no retention period for platform data generally.

Deletion runs through one email channel

Deletion is requested by emailing privacy@crewai.com with a specific subject line, with confirmation promised within 5 business days. The route is described for Google-derived data, and there is no general access, portability, or correction right in the policy.

Advertising sharing with named opt-outs

The policy states that user information may be shared with advertising and social media companies to facilitate interest-based advertising, and points to opt-out tools from Google, LinkedIn, Microsoft, the Digital Advertising Alliance, and the Network Advertising Initiative. Google OAuth data is carved out and never used for advertising.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

crewAI privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights0 of 5 disclosed
Grants a right to access your dataSilent
Grants a right to delete your dataPartial
Offers data portability in a usable formatSilent
Grants a right to correct your dataSilent
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessPartial
Transparency2 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticePartial
Sensitive data and children0 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataPartial
Security and accountability2 of 3 disclosed
Describes its security safeguardsDisclosed
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Automation
Modalities
text
Processes biometrics
No
Policy last updated
2025-09-24
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Other automation apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is crewAI safe with your data? Grade F | VerifyWise