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Is Cohere Health safe with your data?

F
Cohere Health icon

Cohere Health

27/100

Poor disclosure · high confidence

Cohere Health earns an F (27/100) because it discloses little about its data practices.

#204

of 216 apps ranked

27

score · Healthcare avg 35

-8

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Cohere Health's policy covers its marketing website and business contacts rather than patient data, naming recipient categories and a cookie opt-out while staying silent on whether any data trains AI models.

What Cohere Health's privacy policy and terms of service say about your data

Patient data sits outside this policy

Cohere processes protected health information as a business associate at its clients' direction, and says the client's own Notice of Privacy Practices governs that data, not this policy.

No training-data disclosure

The policy never says whether information collected through the Services is used to develop or train AI models, and offers no opt-out or opt-in for it. The terms only restrict visitors from training their own models on site content.

Access and deletion rights are routed through California

The rights to access, correct, and delete, and the request forms that exercise them, are presented as California resident rights. Everyone else is offered only the ability to log in and update account details.

Cross-border storage with no stated safeguard

The policy says personal information may be collected, processed, and stored in the United States and other countries, and names no transfer mechanism such as standard contractual clauses or an adequacy decision.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

Cohere Health privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights0 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatSilent
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessPartial
Transparency1 of 4 disclosed
Discloses that you are interacting with AIPartial
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticePartial
Sensitive data and children0 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataSilent
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactPartial
DisclosedPartialSilentAdverseNot applicable

Details

Category
Healthcare
Modalities
text
Processes biometrics
No
Policy last updated
2026-09-18
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Cohere Health safe with your data? Grade F | VerifyWise