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Is Truewind safe with your data?

F
Truewind icon

Truewind

Truewind, Inc.

33/100

Poor disclosure · high confidence

Truewind earns an F (33/100) because it discloses little about its data practices.

#176

of 211 apps ranked

33

score · Finance avg 39

-6

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Truewind's policy is strong on integration-specific restrictions for Google, Slack and Microsoft Teams data but silent or vague on core privacy commitments such as portability, retention periods, international transfer safeguards, breach notification and named security controls.

What Truewind's privacy policy and terms of service say about your data

No-train commitment covers integrations only

The no-training language reaches only Google, Slack plus Microsoft Teams data, and only "generalized or non-customer-specific" models. Customer content uploaded directly to the product carries no equivalent commitment.

Retention has no number anywhere

Retention is expressed purely as "as long as needed to provide the service" with no days, months or years, so the ladder sits at 0.2, and there is no deletion timeline after account closure and no shorter AI-log retention.

Security and accountability are thin

Security rests on "administrative, technical, and organizational safeguards" with encrypted OAuth credentials as the only concrete control, there is no breach-notification clause at all, and no certification or named privacy officer is disclosed.

AI interaction is never disclosed as such

The policy names Workpaper Agent as a product and mentions machine learning models only inside its restriction lists. It never tells the user they are interacting with an AI system.

What the policy is silent or vague on

  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: data portability
  • Not stated: a deletion timeline after closure or request

Truewind privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights0 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatSilent
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withPartial
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessPartial
Transparency1 of 4 disclosed
Discloses that you are interacting with AISilent
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticePartial
Sensitive data and children0 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataPartial
Security and accountability0 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactSilent
DisclosedPartialSilentAdverseNot applicable

Details

Category
Finance
Modalities
text
Processes biometrics
No
Policy last updated
2026-07-28
Region scored
Global / US-default
Last assessed
2026-08-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Truewind safe with your data? Grade F | AI App Trust & Transparency Index