All apps

Is Hebbia safe with your data?

C
Hebbia icon

Hebbia

Hebbia AI Inc.

50/100

Partial disclosure · high confidence

Hebbia earns a C (50/100) because it discloses its data practices only in part.

#81

of 216 apps ranked

50

score · Finance avg 37

+13

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Hebbia commits not to train generalized or third-party models on personal data in customer data, names a Data Protection Officer and standard contractual clauses for US transfers, and says it does not sell or share personal information for cross-context behavioral advertising, but it gives no retention period in days, no breach-notification commitment, and no named security controls.

What Hebbia's privacy policy and terms of service say about your data

No training on customer data

The policy states that personal data contained in customer data is not used to train or improve generalized or third-party AI or machine learning models, with any improvement use limited to internal debugging, performance monitoring and feature development.

Retention has no number

Service data is kept for the duration of the customer relationship "and for a period of time thereafter", and prospect data until it "no longer has business value", so no retention period in days or months is stated anywhere.

Rights routed through one form

Access, correction, deletion and opt-out requests all go through a named Data Subject Request Form, and a "Do Not Sell or Share My Personal Information" control sits in the cookie preferences.

Security and breach disclosure are thin

Protection is described only as "commercially reasonable security measures" with no encryption, access-control or certification named, and the policy says nothing about notifying anyone after a breach.

What the policy is silent or vague on

  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs
  • Not stated: a deletion timeline after closure or request

Hebbia privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights2 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataPartial
Offers data portability in a usable formatPartial
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsSilent
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withPartial
References a sub-processor list or data processing agreementDisclosed
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency3 of 4 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathPartial
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Finance
Modalities
text
Processes biometrics
No
Policy last updated
2026-05-08
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Hebbia safe with your data? Grade C | VerifyWise