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Is Supio safe with your data?

F
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Supio

Supio, Inc.

30/100

Poor disclosure · high confidence

Supio earns an F (30/100) because it discloses little about its data practices.

#195

of 216 apps ranked

30

score · Legal avg 45

-15

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Supio's privacy statement covers rights requests, sharing limits and a named data protection officer, but it says nothing about whether customer data trains AI models and sets no retention period, no breach notification and no named security controls.

What Supio's privacy policy and terms of service say about your data

No training-data disclosure

The policy never states whether information submitted to Supio's platform is used to train or improve AI models, and offers no opt-out or opt-in mechanism.

Rights are qualified

Access, correction and deletion requests all run through privacy@supio.com, but Supio reserves the right to decline them where permitted by law and warns that residual data may remain in its records.

Retention has no clock

Data is kept "only as long as is necessary to fulfill the legitimate business need" with no stated number of days, months or years, and no deletion timeline after an account closes.

Security is described by adjective

Supio commits to "reasonable and appropriate precautions" without naming encryption, access controls or any certification, and the policy contains no breach notification commitment.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

Supio privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights0 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatSilent
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsSilent
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withPartial
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outPartial
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency2 of 4 disclosed
Discloses that you are interacting with AISilent
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Legal
Modalities
text
Processes biometrics
No
Policy last updated
2025-03-28
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Supio safe with your data? Grade F | VerifyWise