Is Clio safe with your data?

No training on client confidential information

The terms state that using the AI features does not grant Clio the right to use a subscriber's confidential information to train generalized large language models, though Clio may de-identify and aggregate content and output to improve those features.

Broad content licence

Subscribers grant Clio a non-exclusive, worldwide, sublicensable, royalty-free right to use, store, modify, transmit and otherwise process their content, including permission to publish aggregate anonymized usage and content-trend reports in perpetuity.

Deletion is dated, retention is not

All content is irrevocably deleted no sooner than 90 days after a subscription is cancelled or terminated, but the privacy policy commits only to keeping personal information for as long as necessary, with no stated period.

Named security and breach commitments

Clio commits to reporting a security breach within 72 hours of learning of it, names firewalls, intrusion detection and patch management as controls, and lists a Data Protection Officer with a privacy contact address.