Is Suki AI safe with your data?

Suki AI

Suki AI, Inc.

23/100

Poor disclosure · medium confidence

Suki AI earns an F (23/100) because it discloses little about its data practices.

#199

of 211 apps ranked

score · Healthcare avg 40

-17

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Suki AI trains models on customer data with opt-out, acts as HIPAA Business Associate for medical data, does not actively sell data, but retains broad perpetual rights to use customer data for model improvement with vague security and children's protections.

What Suki AI's privacy policy and terms of service say about your data

Broad training rights

Reserves broad, ongoing rights to use customer data for model improvement, not limited to delivering the service, with no clear user ownership of outputs

Correction not guaranteed

Correction relies on a 'reasonable steps' standard, and for medical data it depends on a separate business associate agreement rather than the privacy policy

No firm sale prohibition

States Suki is 'not in the business of selling' data, which describes current practice rather than a binding commitment not to sell in future

Weak children's protection

Says it does 'not knowingly collect' data from children under 13 but describes no age verification at signup

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: a right to access your data
Not stated: data portability

Suki AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsAdverse

Data-subject rights0 of 5 disclosed

Grants a right to access your dataSilent

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataSilent

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing0 of 5 disclosed

Lists the categories of third parties it shares withPartial

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessSilent

Transparency0 of 5 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsPartial

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataDisclosed

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, audio
Processes biometrics: No
Policy last updated: 2025-05-16
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.