Is Puzzle safe with your data?

Puzzle

Puzzle Financial, Inc.

32/100

Poor disclosure · high confidence

Puzzle earns an F (32/100) because it discloses little about its data practices.

#174

of 211 apps ranked

score · Finance avg 38

-6

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Puzzle's privacy policy provides baseline US compliance with access and deletion rights but lacks AI transparency, data minimization, and robust security disclosures.

What Puzzle's privacy policy and terms of service say about your data

No output ownership stated

The licence wording covers use of Puzzle's website, not your outputs, and the policy says nothing about who owns AI outputs or how they may be reused

No general do-not-sell

Limits sharing of phone numbers for marketing but says nothing about whether other personal information is sold or shared for advertising

D7.3 upgraded to full

Named privacy contact privacy@puzzle.io satisfies the rubric's 'named DPO/privacy contact' criterion (the 'OR' includes this alternative to named security certifications).

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Puzzle privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights2 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessDisclosed

Transparency1 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsSilent

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Finance
Modalities: text
Processes biometrics: No
Policy last updated: 2025-12-19
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other finance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.