Is Puzzle safe with your data?
Puzzle
Puzzle Financial, Inc.
Weak disclosure · high confidence
Puzzle earns a D (44/100) because it leaves much about its data practices unstated.
#160
of 177 apps ranked
44
score · Finance avg 56
-12
vs category average
Puzzle's published policy is a website privacy notice, not a product data agreement. It grants core access, deletion, and rectification rights by email, confirms it does not sell personal data, and includes a children's age gate. It says nothing about AI model training, content ownership, concrete retention periods, breach notification, named security standards, or international transfer safeguards. Those gaps in the training-data and security domains keep the score in the D band.
What Puzzle's privacy policy says about your data
Silent on AI training
The policy never states whether uploaded data or interactions are used to train AI models, and it offers no training opt-out. The entire training-data domain scores zero on documented silence.
Core rights granted by email
You can request access to the personal information held about you and ask that it be amended or deleted by contacting privacy@puzzle.io. That covers access, deletion, and rectification.
Vague retention only
Puzzle says it retains personal information for the length of time needed to fulfill the stated purposes unless a longer period is required. There is no concrete day count and no deletion timeline.
Generic security, no breach notice
The policy warns that information sent electronically may not be secure and that no security measures are impenetrable. It names no TLS or AES standard and includes no breach-notification commitment or certification.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Puzzle privacy rating
Details
- Category
- Finance
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2025-12-19
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other finance apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.