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Is Glean safe with your data?

F
Glean icon

Glean

27/100

Poor disclosure · high confidence

Glean earns an F (27/100) because it discloses little about its data practices.

#188

of 211 apps ranked

27

score · Enterprise copilot avg 53

-26

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Glean discloses basic opt-out for marketing sharing and named personnel oversight, but is silent on user data rights, retention timelines, and security controls beyond boilerplate language.

What Glean's privacy policy and terms of service say about your data

Opt-out for marketing sharing

To opt out of sharing for third-party marketing purposes, contact privacy@glean.com

Named Data Protection Officer

Data Protection Officer: Michael Moore, Legal Department

Enumerated data categories

Identity and Contact Data... Payment Information... Information Collected Automatically... Information from Third Parties

No sale of personal information

We do not sell your Personal Information

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

Glean privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights1 of 5 disclosed
Grants a right to access your dataSilent
Grants a right to delete your dataSilent
Offers data portability in a usable formatSilent
Grants a right to correct your dataSilent
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessDisclosed
Transparency1 of 4 disclosed
Discloses that you are interacting with AISilent
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesSilent
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Enterprise copilot
Modalities
text
Processes biometrics
No
Policy last updated
2026-04-01
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Other enterprise copilot apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Glean safe with your data? Grade F | AI App Trust & Transparency Index