Is Dust safe with your data?

Dust

Dust PBC

54/100

Partial disclosure · high confidence

Dust earns a C (54/100) because it discloses its data practices only in part.

#87

of 211 apps ranked

score · Enterprise copilot avg 52

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Dust's platform privacy policy is a GDPR-shaped controller notice with strong sub-processor no-train and zero-retention language, a full rights list and a named DPO, while staying silent on user-input training opt-outs, output ownership, account-closure deletion timelines, breach notification and special-category data.

What Dust's privacy policy says about your data

Strongest disclosure

Named foundational model providers (OpenAI, Anthropic, Mistral, Google, Fireworks) are stated to be prohibited from training on customer data and to operate a Zero Data Retention policy where content is not logged for human review or saved to disk.

Retention is long and archival

Personal data is kept for the agreement duration and then archived for 5 years, with marketing data held 3 years from last contact, placing the retention ladder in the over-90-day tier with a named number.

Key silences

No training opt-out mechanism, no tier differences, no output ownership or licence terms, no deletion timeline after account closure, no breach notification commitment and no special-category data limits appear in the fetched text.

Scope caveat

The policy covers only Dust acting as Data Controller and expressly excludes Customer Personal Data processed as a Data Processor, so workspace content is governed by customer contracts that are not disclosed here.

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: a deletion timeline after closure or request

Dust privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights4 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatPartial

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsDisclosed

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency1 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Enterprise copilot
Modalities: text
Processes biometrics: No
Policy last updated: Not stated
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other enterprise copilot apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.