Is DeepScribe safe with your data?

DeepScribe

DeepScribe, Inc.

40/100

Weak disclosure · high confidence

DeepScribe earns a D (40/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D2.2: We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes...if you cease using such Service, we may retain or destroy, at our discretion, all Personal Data

#152

of 211 apps ranked

score · Healthcare avg 39

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

DeepScribe discloses model training with opt-out and claims outputs are user-owned, but lacks concrete retention periods, security certifications, and synthetic-output marking.

What DeepScribe's privacy policy and terms of service say about your data

D1.4 , Outputs & Reuse

The quote conflates output ownership with Customer Data reuse: "we assign to you all of our right, title, and interest, if any, in Outputs" but separately grants "worldwide, royalty-free license to use...Customer Data...for operating, analyzing and improving" , this dual license structure is ambiguous/shared, not clear user-only ownership.

D2.2 & D3.2 , Deletion Refusal

Both award zero+adverse=true: the policy explicitly reserves discretion to retain indefinitely: "we may retain or destroy, at our discretion, all Personal Data" and permits retention "as necessary to prevent fraud or future abuse, or for legitimate business purposes." This is a no-deletion-on-demand clause.

D3.1 , Retention Vagueness

"We will keep Personal Data for as long as it remains necessary for the identified purpose" , no named period, ladder=0.2 reflects vague 'as necessary' language (the lowest specific boilerplate tier).

D7.1 , Security Adjective-Only

"The Company takes reasonable steps to protect the Personal Data" , 'reasonable steps' is an adjective, not a named control (TLS, AES, RBAC, etc.). No concrete mechanism disclosed; award zero per rubric.

What the policy is silent or vague on

Not stated: whether training use differs by plan
Not stated: a right to delete your data
Not stated: data portability
Not stated: a retention period for your data

DeepScribe privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingDisclosed

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights1 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataAdverse

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataSilent

States a deletion timeline after closure or requestAdverse

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withPartial

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability0 of 3 disclosed

Describes its security safeguardsSilent

Commits to breach notificationPartial

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, audio
Processes biometrics: No
Policy last updated: 2025-10-08
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.