Is Cleerly safe with your data?

Cleerly

28/100

Poor disclosure · high confidence

Cleerly earns an F (28/100) because it discloses little about its data practices.

Dealbreaker flag

D1.4: data created using the Services based on your content and that are delivered to you are the exclusive property of Company

#201

of 216 apps ranked

score · Healthcare avg 35

-7

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Cleerly's notice sets out state-resident data rights and a clear data inventory, but it is silent on model training, names no retention period or security control, and its terms assign service-generated outputs to the company.

What Cleerly's privacy policy and terms of service say about your data

Outputs assigned to the vendor

The terms state that data created using the Services based on your content and delivered to you are the exclusive property of the company, leaving customers without ownership of the analysis they receive.

No retention period

Records are kept "as long as necessary" for business operations, archival purposes and legal requirements, with no number attached and no deletion timeline after an account closes.

Rights depend on where you live

Access, deletion, portability, correction and sale opt-out are each framed as rights you "may have" and sit in a section addressed to Nebraska and Texas residents, so most users get no stated guarantee.

Security and advertising

Safeguards are described only as reasonable steps and certain technical and organizational measures, with no named control, no certification and no breach-notification commitment, while the policy reserves the ability to sell or share personal information for targeted advertising.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Cleerly privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency1 of 5 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathPartial

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, image
Processes biometrics: No
Policy last updated: 2025-06-10
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.