Is Cleerly safe with your data?

Cleerly

26/100

Poor disclosure · high confidence

Cleerly earns an F (26/100) because it discloses little about its data practices.

#195

of 211 apps ranked

score · Healthcare avg 40

-14

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Cleerly discloses data categories, some consumer rights (for state residents), basic retention practices, recipient categories, and children protections, with limited security and no training model transparency.

What Cleerly's privacy policy and terms of service say about your data

Data categories disclosed

Identifiers, Demographics, Internet activity, Geolocation, Health info, Professional info, Inferences

Recipients named

Service providers, corporate affiliates, law enforcement, regulators for legal/regulatory compliance

Children age protection

Services not intended for children under 16; will delete if collected without parental consent

Training data silence

No disclosure of whether inputs/conversations train models; only vague reference to research and development

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Cleerly privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency2 of 5 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticeDisclosed

Sensitive data and children1 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: text, image
Processes biometrics: No
Policy last updated: 2025-06-10
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.