Is Ambience Healthcare safe with your data?

Ambience Healthcare

40/100

Weak disclosure · high confidence

Ambience Healthcare earns a D (40/100) because it leaves much about its data practices unstated.

#149

of 211 apps ranked

score · Healthcare avg 39

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Ambience Healthcare discloses basic user rights (access, correction, deletion, portability, opt-out) but without named mechanisms; allows unrestricted de-identified data use; and omits training-data disclosure, automated-decision governance, and international-transfer safeguards.

What Ambience Healthcare's privacy policy and terms of service say about your data

D2.5: Opt-out (full)

To opt out of the sale or sharing of your personal information

D5.3: Data categories (full)

Categories of personal information collected: Identifiers, Information contained in customer records, Commercial information, Internet activity, Professional or employment information, Geolocation data, Inferences drawn

D6.4: Child protection (full)

The Sites are intended for a general audience and are not intended for minors under the age of eighteen. We do not knowingly gather personal information...about children under the age of 13

D1.4: De-identified reuse (half)

Ambience may retain and use the De-identified Data without restriction for any purpose, including...improving...the Services

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a retention period for your data
Not stated: a deletion timeline after closure or request

Ambience Healthcare privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights3 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataSilent

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessSilent

Transparency1 of 5 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 4 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallySilent

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: audio, text
Processes biometrics: Yes
Policy last updated: 2023-12
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.