Is Ambience Healthcare safe with your data?
Ambience Healthcare
Poor disclosure · high confidence
Ambience Healthcare earns an F (34/100) because it discloses little about its data practices.
#176
of 216 apps ranked
34
score · Healthcare avg 35
-1
vs category average
Ambience Healthcare's public privacy policy and end-user terms cover state privacy rights, HIPAA business associate agreements and named UK and EU GDPR representatives, but they say nothing about whether clinician inputs or recordings train its models, name no retention period, and name no specific security controls or breach notification commitment.
What Ambience Healthcare's privacy policy and terms of service say about your data
Training data unaddressed
The policy and terms never state whether audio recordings, transcripts or clinician inputs are used to train or improve Ambience's models, and no opt-out or opt-in mechanism is offered.
No retention period
Retention is described only as not longer than needed to fulfil the stated purposes, with no number of days, months or years attached to any data category, and no shorter period named for AI transcripts or logs.
Rights are state-conditional
Access, deletion, portability and correction are listed only for residents of states with applicable consumer privacy laws, and the only route to exercise them is a general request to the published contact address.
Security described in generic terms
Safeguards are called administrative, physical and technical with no encryption standard, access control or certification named, and the policy sets out no breach notification commitment or timeframe.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: shorter retention for AI conversation logs
Ambience Healthcare privacy rating
Details
- Category
- Healthcare
- Modalities
- audio, text
- Processes biometrics
- Yes
- Policy last updated
- December 2023
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other healthcare apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.