Is Ambience Healthcare safe with your data?
Ambience Healthcare
Weak disclosure · high confidence
Not really. Ambience Healthcare earns a D (52/100) for what it discloses about your data: the policy grants access, deletion, correction, portability, and opt-out rights to residents of applicable states and to EEA, Switzerland, and UK individuals, including the right to delete personal information that we have obtained and the right to receive data in a machine-readable format.
#57
of 69 apps ranked
52
score · Healthcare avg 48
+4
vs category average
Ambience Healthcare's privacy policy grants consumer and GDPR data-subject rights: access, deletion, correction, portability, and opt-out. It does not say whether user inputs train AI models, gives no day-count retention period or deletion timeline, makes no breach-notification commitment, and claims no security certification. Clinical and patient data are scoped out to HIPAA business associate agreements with its provider customers, so the consumer-facing policy never addresses the most safety-relevant training and retention disclosures.
What Ambience Healthcare's privacy policy says about your data
Full rights catalog
The policy grants access, deletion, correction, portability, and opt-out rights to residents of applicable states and to EEA, Switzerland, and UK individuals, including the right to delete personal information that we have obtained and the right to receive data in a machine-readable format.
Silent on AI training
Ambience is a clinical documentation AI vendor, yet the policy never says whether user inputs train models and names no training opt-out. It scopes clinical data to HIPAA business associate agreements with provider customers.
Vague retention, no breach clause
Retention is described only as not retaining information for longer than needed to fulfill these purposes, with no day-count and no deletion timeline. The policy makes no breach-notification commitment.
Ad sharing with opt-out
The policy discloses sharing email addresses with Facebook Custom Audiences and lists categories that may be sold or shared in its California notice. It also grants a right to opt out of the sale or sharing of personal information.
What the policy is silent or vague on
- Doesn't clearly: keeps user inputs out of model training, or makes training opt-in
- Doesn't clearly: names a way to opt out of or into training
- Doesn't clearly: says whether training use differs by plan or tier
- Doesn't clearly: lets the user keep ownership of generated outputs
Ambience Healthcare privacy rating
Details
- Category
- Healthcare
- Modalities
- audio, text
- Processes biometrics
- Yes
- Policy last updated
- 2023-12-01
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other healthcare apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.