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D
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Abridge

43/100

Weak disclosure · high confidence

Grade scaleA · 85–100B · 70–84C · 55–69D · 40–54F · 0–39

Carves clinical PHI out to business associate agreements and is silent on AI model training, reserving only generic product-improvement use of non-PHI data; strong state-privacy rights but weak retention, deletion, and security specifics.

What the policy says

Training silent

The policy never says whether inputs are used to train AI models; the closest clause is generic, stating Abridge will conduct research and development to enhance our products, with no training opt-out named.

Strong rights menu

Section 6 grants the right to know, delete, correct, opt out of sale and sharing, and opt out of profiling, with a Do Not Sell or Share link and recognition of Global Privacy Control signals.

Vague retention

Retention is described only as for as long as needed to fulfill the purposes and as long as reasonably necessary, with no day-count and no deletion timeline.

Generic security, no breach clause

Section 8 commits to appropriate administrative, physical, and technical safeguards but names no specific controls like TLS or AES-256, and the policy is silent on breach notification.

Score by area

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights4 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatSilent
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataDisclosed
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsDisclosed
Third-party sharing1 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementDisclosed
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersSilent
States a standard for government and law-enforcement accessDisclosed
Transparency2 of 4 disclosed
Discloses that you are interacting with AISilent
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children2 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataDisclosed
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability0 of 3 disclosed
Describes its security safeguardsDisclosed
Commits to breach notificationSilent
Names a certification or a privacy contactSilent
DisclosedPartialSilentAdverseNot applicable

Details

Category
Healthcare
Modalities
audio, text
Processes biometrics
No
Policy last updated
2025-08-22
Region scored
Global / US-default
Assessed
2026-06-20
Read Abridge's privacy policy

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Abridge: grade D | AI App Trust & Transparency Index