Is Abridge safe with your data?

Abridge

31/100

Poor disclosure · high confidence

Abridge earns an F (31/100) because it discloses little about its data practices.

#180

of 211 apps ranked

score · Healthcare avg 39

-8

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Abridge's privacy policy discloses consumer rights and data-sharing practices but lacks detail on automated decision-making, training data use, and security certifications.

What Abridge's privacy policy and terms of service say about your data

Boilerplate security

Commits only to 'appropriate administrative, physical, and technical safeguards' without naming specific mechanisms such as encryption or access controls

No named certifications

Provides a privacy contact email but names no recognised certification such as ISO 27001 or SOC 2 and no formal data protection officer

D6.1 corrected to zero

Policy only discloses opt-out right from automated decisions; does not affirmatively disclose automated decision-making with human-review mechanisms. Zero, not silent on absence.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Abridge privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights3 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatSilent

Grants a right to correct your dataSilent

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency2 of 5 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputSilent

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticeDisclosed

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataPartial

Governs biometric data specificallyNot applicable

States protections for children's dataPartial

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Healthcare
Modalities: audio, text
Processes biometrics: No
Policy last updated: 2025-08-22
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other healthcare apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.