Objetivo
Build AI literacy across the organization so employees understand responsibilities, risks, and approved tools when building or using AI solutions.
Alcance
Applies to all employees, contractors, and partners, with role-specific depth for engineering, product, compliance, sales, and support teams.
- Mandatory foundational training for all staff
- Role-specific modules (developers, data scientists, GRC, customer-facing teams)
- Annual refresher requirements
Definiciones
- Learning Path: Sequence of modules tailored to a role (e.g., developer, product manager).
- Completion Tracking: System logging training status, dates, and assessments.
- Awareness Campaign: Communication initiative reinforcing policy updates or emerging risks.
Política
Employees must complete foundational AI literacy training within 30 days of onboarding and role-specific curricula within 60 days of assignment. Annual refresher modules are mandatory. Completion status must feed the governance dashboard.
Roles y responsabilidades
Learning & Development designs curricula and tracks completion. Responsible AI supplies content on ethics and governance. Managers enforce participation. HR integrates training into onboarding/offboarding workflows.
Procedimientos
Training program must include:
- Foundational module covering AI basics, governance policies, acceptable use.
- Role-based courses (developers: secure coding; product: transparency; GRC: regulation).
- Assessments to validate comprehension; passing score ≥ 80%.
- Awareness campaigns for significant policy or regulatory changes.
- Reporting dashboards for leadership with completion and overdue metrics.
Excepciones
Temporary waivers may be granted for short-term contractors (≤ 30 days) with limited system access, provided they receive condensed acceptable use briefings.
Frecuencia de revisión
Curricula reviewed biannually to incorporate new regulations, technologies, and incident learnings.
Referencias
- NIST AI RMF Govern function (AI culture and risk management)
- ISO/IEC 42001:2023 Clause 7.2 (Competence)
- Internal documents: AI Training Catalog, Learning Management SOP, Awareness Campaign Plan