Is Tonic.ai safe with your data?
Tonic.ai
Tonic.ai Inc.
Poor disclosure · high confidence
Tonic.ai earns an F (30/100) because it discloses little about its data practices.
#197
of 216 apps ranked
30
score · Data platform avg 48
-18
vs category average
Tonic.ai documents who it shares data with and what it collects in detail, but its terms let Tonic use customer data to improve its products with no stated way to decline, and the policy names no retention period, no security controls and no breach notification.
What Tonic.ai's privacy policy and terms of service say about your data
Customer data feeds product improvement
The terms state that where the service involves Tonic accessing customer data, Tonic may use that data to improve its systems, products and services. No opt-out, tier distinction or exclusion for AI model development is offered anywhere in the policy.
Strong sharing disclosure
The policy enumerates seven recipient categories with stated purposes, lists more than a dozen named service providers including Facebook, Microsoft Clarity, Salesforce and HubSpot, and incorporates all sub-processors listed in its Data Processing Agreement.
No retention period and thin security detail
Data is kept "as long as we are providing Tonic Services to you" with no number, no deletion timeline after an account closes, and no minimization commitment. Security is described only as "measures designed to protect your personal information," with no encryption, access control or breach notification commitment named.
Rights are conditional and sale denial is narrow
Access, deletion and correction rights apply only "depending on your location and applicable law" and must be exercised by email. The no-sale pledge is limited to sales "for monetary consideration," while advertising cookies from Facebook and Microsoft run on the site.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: data portability
Tonic.ai privacy rating
Details
- Category
- Data platform
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- Not stated
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.