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Is Socure safe with your data?

C
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Socure

55/100

Partial disclosure · high confidence

Socure earns a C (55/100) because it discloses its data practices only in part.

Dealbreaker flag

  • D1.1: training, development, validation, and/or improvement of machine learning models

#76

of 211 apps ranked

55

score · Security & compliance avg 47

+8

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Socure's Global Privacy Policy is detailed on data categories, retention numbers and rights, but it reserves use of personal information for machine learning model training without an opt-out and stays silent on breach notice and synthetic output marking.

What Socure's privacy policy and terms of service say about your data

Trains on your data with no opt-out

Both disclosure charts list "training, development, validation, and/or improvement of machine learning models" as a purpose for sending personal information to affiliates and service providers, and no opt-out is offered for it.

Concrete retention numbers

Maximum retention is stated per category: 7 years from collection for identifiers, 3 years from last interaction for biometric information and identity images, and verification data deleted within 7 days.

No breach notification commitment

The policy names encryption in transit and at rest, access controls and ISO 27001 plus SOC 2 Type 2 certifications, but never states whether or when users are told about a security incident.

Rights routed to the customer

For anything tied to a specific transaction or automated decision-making, users are told to submit the request to the Socure customer that sent them, with no human-review right at Socure.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs
  • Not stated: a sub-processor list or data processing agreement

Socure privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inAdverse
Names a way to opt out of or into trainingPartial
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights4 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatPartial
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsPartial
Commits to collecting only the data it needsPartial
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementSilent
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency2 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 4 disclosed
Discloses automated decisions and a human-review pathPartial
Limits the use of special-category dataPartial
Governs biometric data specificallyDisclosed
States protections for children's dataSilent
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Security & compliance
Modalities
text, image
Processes biometrics
Yes
Policy last updated
2026-06-19
Region scored
Global / US-default
Last assessed
2026-08-13

Documents examined

Other security & compliance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Socure safe with your data? Grade C | AI App Trust & Transparency Index