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Is Socure safe with your data?

D
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Socure

46/100

Weak disclosure · high confidence

Socure earns a D (46/100) because it leaves much about its data practices unstated.

Dealbreaker flag

  • D1.1: Identity documents and images may also be used to train and test machine learning models

#107

of 216 apps ranked

46

score · Security & compliance avg 48

-2

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Socure's privacy notice is unusually specific about what it keeps and for how long, but it tells you plainly that identity documents and selfies may be used to train machine learning models, and most of the rights it lists have to be exercised through the business that sent you rather than with Socure.

What Socure's privacy policy and terms of service say about your data

Documents and selfies feed model training

The notice states that identity documents and images may be used to train and test machine learning models, and it offers no general opt-out for people outside the UK, EEA and Canada.

Rights route through the business that sent you

For anything tied to a specific identity check, Socure says it acts on its customer's instructions and directs people to contact that customer instead, and it lists circumstances where a request may be refused outright.

Retention is spelled out in named periods

A published table gives maximum retention per data category, including one year for biometric information and selfies and seven years for identifiers and transaction data.

No sale or sharing, and named certifications

Socure states it does not sell or share personal information, recognises Global Privacy Control, and holds ISO 27001 and SOC 2 Type 2 certifications with a named Data Protection Officer.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: your ownership of generated outputs

Socure privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsSilent
Data-subject rights1 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatPartial
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestPartial
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing3 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency2 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticePartial
Sensitive data and children1 of 4 disclosed
Discloses automated decisions and a human-review pathPartial
Limits the use of special-category dataDisclosed
Governs biometric data specificallyPartial
States protections for children's dataPartial
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Security & compliance
Modalities
text, image
Processes biometrics
Yes
Policy last updated
2026-10-01
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Other security & compliance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Socure safe with your data? Grade D | VerifyWise