Is Scale AI safe with your data?

Scale AI

32/100

Poor disclosure · medium confidence

Scale AI earns an F (32/100) because it discloses little about its data practices.

#175

of 211 apps ranked

score · Data platform avg 45

-13

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Scale AI discloses basic rights (access, correction, deletion via privacy@scale.com) and data categories but relies heavily on vague adjectives and restricts key rights to EEA residents only, with no disclosure of training-data practices or input ownership.

What Scale AI's privacy policy and terms of service say about your data

Training disclosure

Policy completely SILENT on whether user inputs train models, any opt-out mechanism, tier differences, or user output ownership

Rights access

"You can access, correct, amend, and delete your personal information by contacting us at privacy@scale.com" , vague contact-based mechanism without timeline or named process

EEA-only gating

"If you are based in the EEA, the UK, or Switzerland, you can object to the processing... request the portability" , key rights restricted to European residents only

Data categories enumerated

"Identifiers... Professional or employment-related information... Inference data... Commercial information... Internet or network information... Financial information... Geolocation data

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Scale AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights0 of 5 disclosed

Grants a right to access your dataPartial

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingSilent

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessPartial

Transparency3 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeDisclosed

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactPartial

DisclosedPartialSilentAdverseNot applicable

Details

Category: Data platform
Modalities: text
Processes biometrics: No
Policy last updated: 2024-07-01
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other data platform apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.