Is Scale AI safe with your data?

Scale AI

40/100

Weak disclosure · high confidence

Scale AI earns a D (40/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.4: you hereby grant Scale an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Feedback in any manner and for any purpose

#151

of 216 apps ranked

score · Data platform avg 48

-8

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Scale AI's policy covers privacy rights, sharing categories and a no-sale pledge, but it says nothing about whether user inputs train models, names no retention period, and claims a perpetual licence over any feedback users submit.

What Scale AI's privacy policy and terms of service say about your data

Training data

The policy is silent on whether anything users submit is used to train or improve models, and offers no opt-out mechanism.

Feedback licence

The terms take an unrestricted, perpetual, irrevocable, royalty-free right to exploit any feedback a user provides, for any purpose.

Retention

Retention is described only as "as long as is necessary", with no number, no deletion timeline after account closure, and no shorter window for AI logs.

Rights and sharing

Access, correction and deletion run through a named privacy email, recipient categories are enumerated, and the policy states it does not and will not sell personal information.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs

Scale AI privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights2 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatPartial

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessPartial

Transparency1 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Data platform
Modalities: text
Processes biometrics: No
Policy last updated: 2024-07-01
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other data platform apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.