Is Pinecone safe with your data?
Pinecone
Pinecone Systems, Inc.
Poor disclosure · high confidence
Pinecone earns an F (28/100) because it discloses little about its data practices.
Dealbreaker flag
- D1.4: you hereby assign to Pinecone all rights in such Feedback and agree that Pinecone shall have the right to use and fully exploit such Feedback
- D4.3: Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests.
#200
of 216 apps ranked
28
score · Data platform avg 48
-20
vs category average
Pinecone's public website privacy policy and terms cover its marketing site rather than its vector database service, so they say nothing about whether customer data trains models, carry most data subject rights only in a Europe-only section, and set no retention period or breach notice commitment.
What Pinecone's privacy policy and terms of service say about your data
Training data unaddressed
Neither the privacy policy nor the website terms say whether data submitted to Pinecone is used to train or improve models, and no opt-out mechanism is named.
Rights are Europe-gated
Access, portability, restriction and objection rights appear only in a section that states it applies solely to individuals in Europe; the globally applicable text offers only a privacy@pinecone.io address for correction, update or deletion requests.
No retention period
Data is kept "for as long as necessary to fulfill the purposes for which we collected it" with no number attached, and anonymized data may be used indefinitely.
Feedback rights assigned outright
The website terms require users to assign Pinecone all rights in any feedback they submit, with Pinecone free to "fully exploit" it in any manner it deems appropriate.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Pinecone privacy rating
Details
- Category
- Data platform
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2024-05-08
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.