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Is Fivetran safe with your data?

B
Fivetran icon

Fivetran

Fivetran, Inc.

66/100

Good disclosure · high confidence

Fivetran earns a B (66/100) because it discloses most of its data practices.

#23

of 211 apps ranked

66

score · Data platform avg 43

+23

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Fivetran discloses solid data access and deletion rights with concrete timelines, transparent data sharing categories, and named security controls, but is vague on training data use beyond sensitive data, AI choice, and government access standards.

What Fivetran's privacy policy and terms of service say about your data

Deletion & Access Rights

Average 2 business days for deletion requests with published metrics (2025), plus explicit rights to access, correct, restrict, and port personal data.

Data Minimization & Categories

Seven enumerated data categories with transparent purposes linked to legal bases (contract, legitimate interest, consent); sensitive data excluded from commercial/advertising use.

Training Data Opacity

Policy unclear on whether general (non-sensitive) inputs are used to train models without explicit opt-in; quote only addresses sensitive data limits, not opt-out mechanism for training.

Limited governance detail

The policy is thin on retention timelines after deletion, automated-decision safeguards, children's protection, and a named framework for handling sensitive data

What the policy is silent or vague on

  • Not stated: whether training use differs by plan
  • Not stated: a retention period for your data
  • Not stated: a deletion timeline after closure or request
  • Not stated: shorter retention for AI conversation logs

Fivetran privacy rating

Training-data use1 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingDisclosed
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights5 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatDisclosed
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataSilent
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsSilent
Third-party sharing4 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementDisclosed
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency3 of 4 disclosed
Discloses that you are interacting with AIPartial
Marks AI-generated or synthetic outputNot applicable
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children0 of 3 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataPartial
Governs biometric data specificallyNot applicable
States protections for children's dataSilent
Security and accountability2 of 3 disclosed
Describes its security safeguardsDisclosed
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Data platform
Modalities
text
Processes biometrics
No
Policy last updated
2026-05-01
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Other data platform apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Fivetran safe with your data? Grade B | AI App Trust & Transparency Index