Is Fivetran safe with your data?
Fivetran
Fivetran, Inc.
Partial disclosure · high confidence
Fivetran earns a C (58/100) because it discloses its data practices only in part.
#37
of 216 apps ranked
58
score · Data platform avg 47
+11
vs category average
Fivetran publishes a detailed privacy notice with named transfer safeguards, a subprocessor list, a data protection officer and request-handling statistics, but it says nothing about whether customer inputs train AI models, names no retention period, and gives no breach notification commitment.
What Fivetran's privacy policy and terms of service say about your data
Rights are spelled out and measured
Access, correction, deletion, portability, restriction and objection are each named, and the notice publishes three years of request volumes, denials and average response times of one to fourteen business days.
AI choice is only aspirational
The notice says Fivetran will "strive to provide each customer with a choice on whether to utilize any AI component" of its products, with no opt-out control named and no statement about whether customer data trains models.
Retention has no clock
Data is kept wherever there is an "ongoing legitimate business need", with no number of days, months or years anywhere in the notice, and deletion after contract termination carries no deadline and excludes copies held under internal retention policies.
Security and children's language leans on disclaimers
Protection rests on "industry-standard security protocols" and SSL with no breach notification promise, and the only reference to minors is a statement of no actual knowledge of selling data from people under 16.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: whether training use differs by plan
- Not stated: shorter retention for AI conversation logs
- Not stated: protections for children's data
Fivetran privacy rating
Details
- Category
- Data platform
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2026-06-22
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Other data platform apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.