Is Pigment safe with your data?

Pigment

Pigment SAS

46/100

Weak disclosure · medium confidence

Pigment earns a D (46/100) because it leaves much about its data practices unstated.

#120

of 211 apps ranked

score · Finance avg 37

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Pigment's privacy policy discloses data inputs used for model training with no named opt-out, grants users standard GDPR rights, retains data for mixed periods (3 years or contract duration), shares with named service provider categories under standard contractual clauses, enumerates data categories and legal bases in a table, and implements named security controls including ISO 27001 with a named DPO contact.

What Pigment's privacy policy and terms of service say about your data

Model Training , No Opt-Out

Policy states data used 'to provide, develop and improve our Pigment AI Features' and 'training our models' with no explicit opt-out mechanism disclosed in the privacy policy itself.

Full GDPR Rights Enumerated

Access, erasure, rectification, portability, and objection rights are all explicitly listed in the 'Your rights?' section without procedural complexity.

Named ISO 27001 + DPO

Security section cites ISO 27001 and SOC 1 & SOC 2 Type 2 certifications; Data Protection Officer contact explicitly provided at dpo@pigment.com.

Purposes-to-Legal-Bases Table

Policy includes explicit table mapping data purposes (marketing, service improvement, billing) to legal bases and retention periods, supporting full transparency on D5.4.

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a deletion timeline after closure or request
Not stated: shorter retention for AI conversation logs

Pigment privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inPartial

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion1 of 4 disclosed

States a retention period for your dataDisclosed

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing0 of 5 disclosed

Lists the categories of third parties it shares withPartial

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersPartial

States a standard for government and law-enforcement accessSilent

Transparency2 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataSilent

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Finance
Modalities: text
Processes biometrics: No
Policy last updated: 2026-06-01
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other finance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.