Is Pigment safe with your data?
Pigment
Pigment SAS
Partial disclosure · medium confidence
Pigment earns a C (55/100) because it discloses its data practices only in part.
#88
of 116 apps ranked
55
score · Finance avg 59
-4
vs category average
Pigment's GDPR-grounded controller policy covers data-subject rights and legal bases for its website, marketing, and prospecting data, but it explicitly excludes the SaaS product and AI Features, which are governed by separate customer contracts. The policy therefore says nothing about whether AI feature inputs train models, about any deletion timeline, or about breach notification, which keeps the score at the bottom of the C band.
What Pigment's privacy policy says about your data
Full data-subject rights
The policy grants access, rectification, erasure, restriction, objection, portability, and withdrawal of consent, plus the right to lodge a complaint with the CNIL, and names a DPO contact at dpo@pigment.com.
Training disclosure absent
AI Feature inputs and outputs are handled only under separate customer contracts, so the policy never states whether inputs train models and offers no opt-out mechanism. The training-data domain is unscored.
Named transfer safeguards
International transfers outside the EEA rely on EU adequacy decisions or standard contractual clauses established by the European Commission. These are named safeguards for cross-border data flows.
Retention named but no deletion timeline
The legal-basis table sets concrete periods such as three years from the last engagement and the duration of the contract. Even so, the policy gives no specific deletion timeline and no breach notification commitment, and security rests on generic measures like website SSL and monitoring.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Pigment privacy rating
Details
- Category
- Finance
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2026-06-01
- Region scored
- Global / US-default
- Assessed
- 2026-06-20
Other finance apps
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.