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Is Pigment safe with your data?

D
Pigment icon

Pigment

Pigment SAS

36/100

Weak disclosure · grade D is 35–47 · high confidence

Scored 36 ± 5 (range 31–41)

That range crosses the D/F cut, so read this app as D or F rather than firmly either. How we grade

Pigment earns a D (36/100) because it leaves much about its data practices unstated.

#169

of 216 apps ranked

36

score · Finance avg 38

-2

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Pigment's privacy policy and master services agreement set out data categories, purposes and recipient categories in detail, but say nothing about whether customer inputs train its AI features, offer no opt-out, and name no breach-notification duty, children's protections or security certification.

What Pigment's privacy policy and terms of service say about your data

No AI training choice

The policy says personal data is processed to develop and improve Pigment AI Features including inputs and outputs, and names no opt-out or opt-in control anywhere in the privacy policy or the master services agreement.

Broad data licence

Customers grant Pigment a worldwide, sub-licensable, royalty-free right to use Your Data, limited to providing the Services, while the agreement confirms customers keep ownership of their results.

Retention named only for marketing

Three years from the end of the contract or the last engagement is stated for marketing and business development, while two rows of the retention table are left blank and other data follows unspecified customer agreements.

Security and safeguards thin

Website SSL is the only named security control, there is no breach-notification commitment, and no ISO or SOC certification is claimed, though a named Data Protection Officer contact and European Commission standard contractual clauses are given.

What the policy is silent or vague on

  • Not stated: keeping user inputs out of model training
  • Not stated: a way to opt out of training
  • Not stated: whether training use differs by plan
  • Not stated: a deletion timeline after closure or request

Pigment privacy rating

Training-data use0 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inSilent
Names a way to opt out of or into trainingSilent
Says whether training use differs by plan or tierSilent
Lets the user keep ownership of generated outputsPartial
Data-subject rights0 of 5 disclosed
Grants a right to access your dataPartial
Grants a right to delete your dataPartial
Offers data portability in a usable formatPartial
Grants a right to correct your dataPartial
Grants a way to object to or opt out of processingPartial
Retention and deletion0 of 4 disclosed
States a retention period for your dataPartial
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsSilent
Third-party sharing2 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementPartial
Does not sell or share data for advertising, or offers opt-outSilent
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency1 of 5 disclosed
Discloses that you are interacting with AIPartial
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesPartial
Is versioned and dated, with change noticeSilent
Sensitive data and children0 of 4 disclosed
Discloses automated decisions and a human-review pathSilent
Limits the use of special-category dataSilent
Governs biometric data specificallySilent
States protections for children's dataSilent
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Finance
Modalities
text
Processes biometrics
No
Policy last updated
Not stated
Region scored
Global / US-default
Last assessed
2026-10-13

Documents examined

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Pigment safe with your data? Grade D | VerifyWise