Is Pigment safe with your data?

Pigment

Pigment SAS

37/100

Weak disclosure · high confidence

Pigment earns a D (37/100) because it leaves much about its data practices unstated.

#163

of 216 apps ranked

score · Finance avg 38

-1

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Pigment's public privacy policy covers its website and marketing contacts rather than its SaaS product, enumerates GDPR data rights with a named DPO contact, and gives a three-year marketing retention period, while saying little about AI training choices, breach notice, children, or automated decisions.

What Pigment's privacy policy and terms of service say about your data

AI inputs and outputs feed product development

Pigment lists customer AI Feature inputs and outputs among the data it processes to develop and improve those features, and offers no opt-out mechanism anywhere in the public text.

Rights and contact are concrete

Access, correction, erasure, restriction, objection, portability and consent withdrawal are each listed, with a named Data Protection Officer mailbox and postal address for exercising them.

Retention is three years for marketing

Marketing and business-development data is kept for three years from contract end or last engagement, with other purposes tied to contract duration rather than a stated number.

Security and incident disclosure stay thin

The only named control is website SSL alongside monitoring and vulnerability scanning, and the policy sets out no breach-notification commitment or timeframe.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: a deletion timeline after closure or request

Pigment privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inSilent

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsPartial

Data-subject rights5 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatDisclosed

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing2 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outPartial

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency2 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticeSilent

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataSilent

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Finance
Modalities: text
Processes biometrics: No
Policy last updated: Not stated
Region scored: Global / US-default
Last assessed: 2026-10-13

Documents examined

Other finance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.