Is Mem safe with your data?

Mem

Mem Labs Inc.

49/100

Partial disclosure · high confidence

Mem earns a C (49/100) because it discloses its data practices only in part.

#115

of 211 apps ranked

score · Productivity avg 58

-9

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Mem discloses an explicit no-training commitment, a no-sale commitment, a named subprocessor list and SOC 2 Type II certification, but is silent on portability, international transfer safeguards, breach notification and any named retention period.

What Mem's privacy policy and terms of service say about your data

Strongest disclosure

An unambiguous three-part negative commitment: no selling of data, no third-party advertising, and no use of personal information or notes to develop, improve or train any generalized AI/ML model, reinforced by a separate statement that MCP integration queries are not used to train AI models.

Concrete security and governance

128-bit TLS named for all user-to-application traffic, encryption at rest, SOC 2 Type II certification with independent auditors, annual third-party penetration testing, and a subprocessor list published at trust.mem.ai with purpose and data location.

Main gaps

No data portability right, no international transfer mechanism named, no breach notification commitment of any kind, no special-category data limit, and no AI-log retention period distinct from general retention.

Retention is vague

Retention is expressed only as "as long as it is necessary for the purposes set out in this privacy notice" with no number, and post-closure deletion carries broad carve-outs for fraud prevention, troubleshooting, investigations and enforcement with no stated timeline.

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: data portability

Mem privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights2 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataDisclosed

Offers data portability in a usable formatSilent

Grants a right to correct your dataPartial

Grants a way to object to or opt out of processingPartial

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestPartial

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsPartial

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementDisclosed

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessPartial

Transparency1 of 4 disclosed

Discloses that you are interacting with AIPartial

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesPartial

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability2 of 3 disclosed

Describes its security safeguardsDisclosed

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Productivity
Modalities: text
Processes biometrics: No
Policy last updated: 2026-08-13
Region scored: Global / US-default
Last assessed: 2026-08-13

Documents examined

Other productivity apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.