Is LlamaIndex safe with your data?

LlamaIndex

20/100

Poor disclosure · low confidence

LlamaIndex earns an F (20/100) because it discloses little about its data practices.

Dealbreaker flag

D1.4: transferable, perpetual, irrevocable, non-exclusive, and worldwide license

#203

of 211 apps ranked

score · Data platform avg 45

-25

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

LlamaIndex explicitly prohibits model training on User Content and provides basic security (encryption), but lacks comprehensive data subject rights disclosures, retention detail, and sales/sharing restrictions.

What LlamaIndex's privacy policy and terms of service say about your data

No model training on User Content

We do not train any models on User Content (Terms 3.2)

User Content encryption & retention

LlamaIndex will encrypt the User Content both in transit and at rest...will only retain such User Content and other data provided by you in S3 for up to 48 hours after processing (Terms 3.2)

Perpetual sublicensable license to inputs

transferable, perpetual, irrevocable, non-exclusive, and worldwide license, with the right to grant and authorize sublicenses (Terms 3.2)

Silent on deletion rights and data access

Privacy Notice lacks explicit right-to-know or deletion rights disclosures; deletion only mentioned as retention policy outcome

What the policy is silent or vague on

Not stated: a way to opt out of training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: a right to access your data

LlamaIndex privacy rating

Training-data use1 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inDisclosed

Names a way to opt out of or into trainingSilent

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsAdverse

Data-subject rights0 of 5 disclosed

Grants a right to access your dataSilent

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataSilent

Grants a way to object to or opt out of processingSilent

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing1 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementSilent

Does not sell or share data for advertising, or offers opt-outSilent

Names a safeguard for international data transfersSilent

States a standard for government and law-enforcement accessSilent

Transparency1 of 4 disclosed

Discloses that you are interacting with AISilent

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesSilent

Is versioned and dated, with change noticePartial

Sensitive data and children1 of 2 disclosed

Discloses automated decisions and a human-review pathNot applicable

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataDisclosed

Security and accountability0 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactSilent

DisclosedPartialSilentAdverseNot applicable

Details

Category: Data platform
Modalities: text
Processes biometrics: No
Policy last updated: 2024-03-30
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other data platform apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.