Is Labelbox safe with your data?
Labelbox
Poor disclosure · high confidence
Labelbox earns an F (34/100) because it discloses little about its data practices.
Dealbreaker flag
- D1.4: the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide
#181
of 216 apps ranked
34
score · Data platform avg 48
-14
vs category average
Labelbox publishes a privacy notice with a named vendor list and GDPR-style rights, but its terms take a perpetual, sublicensable licence over user submissions and the notice sets out no retention period, no breach-notification commitment and no statement about whether customer data trains models.
What Labelbox's privacy policy and terms of service say about your data
Perpetual content licence
The terms state that the licences users grant Labelbox over their submissions are royalty-free, perpetual, sublicensable, irrevocable and worldwide, and that deleting an account may not remove the content from Labelbox's records.
No retention period
The data storage and retention section describes US-based hosting and security controls but names no retention period, no deletion timeline after account closure and no data-minimisation commitment.
Named sub-processors and transfer safeguards
The notice publishes a table of roughly thirty named service providers with their activity and location, and points to Standard Contractual Clauses in its data protection agreements plus a US Data Privacy Framework self-certification.
Silent on model training
Neither the privacy notice nor the terms say whether customer or user data is used to train Labelbox models, and no opt-out or tier distinction is offered.
What the policy is silent or vague on
- Not stated: keeping user inputs out of model training
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
Labelbox privacy rating
Details
- Category
- Data platform
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2024-12-12
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.