Is Darktrace safe with your data?

Darktrace

47/100

Weak disclosure · high confidence

Darktrace earns a D (47/100) because it leaves much about its data practices unstated.

Dealbreaker flag

D1.1: If you choose to use the conversational AI tool, Olivia, you cannot opt out of this AI processing

#117

of 211 apps ranked

score · Security & compliance avg 51

-4

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Darktrace discloses explicit opt-out limitations for AI training, basic rights infrastructure, and transfer safeguards, but lacks detailed retention periods, data minimization commitments, and specific security controls.

What Darktrace's privacy policy and terms of service say about your data

AI Training No-Opt-Out (Adverse)

For the conversational AI tool Olivia, data is used for model training with no opt-out available, though alternative non-AI methods are offered upon request.

Conditional Deletion Right

Users can request erasure only if there is no longer justification for data retention, representing a conditional rather than unconditional deletion right.

Strong Rights Disclosure

Policy clearly discloses access, correction, objection, and opt-out rights with named contact mechanisms (privacy@darktrace.com).

Data Transfer Safeguards

Transfers are protected via EU Standard Contractual Clauses and transfer impact assessments for EU/UK data.

What the policy is silent or vague on

Not stated: keeping user inputs out of model training
Not stated: whether training use differs by plan
Not stated: your ownership of generated outputs
Not stated: data portability

Darktrace privacy rating

Training-data use0 of 4 disclosed

Keeps user inputs out of model training, or makes training opt-inAdverse

Names a way to opt out of or into trainingPartial

Says whether training use differs by plan or tierSilent

Lets the user keep ownership of generated outputsSilent

Data-subject rights3 of 5 disclosed

Grants a right to access your dataDisclosed

Grants a right to delete your dataPartial

Offers data portability in a usable formatSilent

Grants a right to correct your dataDisclosed

Grants a way to object to or opt out of processingDisclosed

Retention and deletion0 of 4 disclosed

States a retention period for your dataPartial

States a deletion timeline after closure or requestSilent

Sets a shorter retention for AI conversation logsSilent

Commits to collecting only the data it needsSilent

Third-party sharing3 of 5 disclosed

Lists the categories of third parties it shares withDisclosed

References a sub-processor list or data processing agreementPartial

Does not sell or share data for advertising, or offers opt-outDisclosed

Names a safeguard for international data transfersDisclosed

States a standard for government and law-enforcement accessPartial

Transparency3 of 4 disclosed

Discloses that you are interacting with AIDisclosed

Marks AI-generated or synthetic outputNot applicable

Enumerates the categories of data it collectsDisclosed

Maps processing purposes to legal basesDisclosed

Is versioned and dated, with change noticePartial

Sensitive data and children0 of 3 disclosed

Discloses automated decisions and a human-review pathSilent

Limits the use of special-category dataSilent

Governs biometric data specificallyNot applicable

States protections for children's dataSilent

Security and accountability1 of 3 disclosed

Describes its security safeguardsPartial

Commits to breach notificationSilent

Names a certification or a privacy contactDisclosed

DisclosedPartialSilentAdverseNot applicable

Details

Category: Security & compliance
Modalities: text
Processes biometrics: No
Policy last updated: 2026-05-06
Region scored: Global / US-default
Last assessed: 2026-07-08

Documents examined

Other security & compliance apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.