Is Chroma safe with your data?
Chroma
Weak disclosure · high confidence
Chroma earns a D (35/100) because it leaves much about its data practices unstated.
#174
of 216 apps ranked
35
score · Data platform avg 48
-13
vs category average
Chroma promises in its terms that it will not train models on customer data without permission, but the same section takes a worldwide sublicensable licence over that data, names no retention period, and offers its data rights only to users in Europe.
What Chroma's privacy policy and terms of service say about your data
No training by default
The terms state that unless the customer expressly permits it, Chroma will not use customer data to train artificial intelligence or machine learning models.
Broad content licence
The same clause has the customer grant Chroma a non-exclusive, worldwide, sublicensable right to use, copy, disclose, modify and create derivative works from customer data.
Rights limited to Europe
Access, deletion, portability and correction are offered under a heading for users located in the EEA or the UK, and the globally available choices are limited to marketing unsubscribe and blocking cookies.
No retention clock
The policy names no retention period, saying only that Chroma determines it by weighing various criteria, though customers do get a 30-day window after termination to request a copy of their data.
What the policy is silent or vague on
- Not stated: a way to opt out of training
- Not stated: whether training use differs by plan
- Not stated: your ownership of generated outputs
- Not stated: a right to access your data
Chroma privacy rating
Details
- Category
- Data platform
- Modalities
- text
- Processes biometrics
- No
- Policy last updated
- 2024-10-02
- Region scored
- Global / US-default
- Last assessed
- 2026-10-13
Documents examined
Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.