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Is Canva safe with your data?

A
Canva icon

Canva

70/100

Strong disclosure · high confidence

Canva earns an A (70/100) because it discloses its data practices clearly.

#9

of 211 apps ranked

70

score · Productivity avg 54

+16

vs category average

Grade scaleA · 70–100B · 60–69C · 48–59D · 35–47F · 0–34

Canva discloses opt-out AI training with privacy controls, comprehensive data subject rights, named third-party safeguards, and COPPA/FERPA education certification, but lacks breach notification procedures and concrete retention timelines.

What Canva's privacy policy and terms of service say about your data

AI Training Opt-out

You can manage the use of your data for training AI to improve our Service in the privacy controls page under your privacy settings

Education Tier Protected

We will not use User Content of Canva Education for AI training

Data Subject Rights

You can request access, correction or deletion of the data Canva holds on you by contacting privacy@canva.com

International Safeguards

we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information, including by using the EU Model Clauses and the UK International Data Transfer Addendum

What the policy is silent or vague on

  • Not stated: a retention period for your data
  • Not stated: a deletion timeline after closure or request
  • Not stated: shorter retention for AI conversation logs
  • Not stated: marking of AI-generated output

Canva privacy rating

Training-data use2 of 4 disclosed
Keeps user inputs out of model training, or makes training opt-inPartial
Names a way to opt out of or into trainingPartial
Says whether training use differs by plan or tierDisclosed
Lets the user keep ownership of generated outputsDisclosed
Data-subject rights4 of 5 disclosed
Grants a right to access your dataDisclosed
Grants a right to delete your dataDisclosed
Offers data portability in a usable formatPartial
Grants a right to correct your dataDisclosed
Grants a way to object to or opt out of processingDisclosed
Retention and deletion0 of 4 disclosed
States a retention period for your dataSilent
States a deletion timeline after closure or requestSilent
Sets a shorter retention for AI conversation logsSilent
Commits to collecting only the data it needsPartial
Third-party sharing4 of 5 disclosed
Lists the categories of third parties it shares withDisclosed
References a sub-processor list or data processing agreementDisclosed
Does not sell or share data for advertising, or offers opt-outDisclosed
Names a safeguard for international data transfersDisclosed
States a standard for government and law-enforcement accessPartial
Transparency4 of 5 disclosed
Discloses that you are interacting with AIDisclosed
Marks AI-generated or synthetic outputSilent
Enumerates the categories of data it collectsDisclosed
Maps processing purposes to legal basesDisclosed
Is versioned and dated, with change noticeDisclosed
Sensitive data and children1 of 2 disclosed
Discloses automated decisions and a human-review pathNot applicable
Limits the use of special-category dataSilent
Governs biometric data specificallyNot applicable
States protections for children's dataDisclosed
Security and accountability1 of 3 disclosed
Describes its security safeguardsPartial
Commits to breach notificationSilent
Names a certification or a privacy contactDisclosed
DisclosedPartialSilentAdverseNot applicable

Details

Category
Productivity
Modalities
image, video
Processes biometrics
No
Policy last updated
2026-04-15
Region scored
Global / US-default
Last assessed
2026-07-08

Documents examined

Other productivity apps

Each grade reflects our analysis of what an app states in its public privacy policy and terms as of the assessment date. It measures the transparency of those documents, not the company's actual data practices, security, or compliance. Grades are our opinion, offered for general information. Full disclaimer.

Is Canva safe with your data? Grade A | AI App Trust & Transparency Index